Posted 1 month ago
Premium Account Lead
AI Summary
Builds and maintains customer profiles and sales databases, sets account KPIs and scorecards, conducts quarterly business reviews with key customers, and collaborates with marketing and sales teams to drive product preference and brand enhancement in the HCP channel.
About this role
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
External Job Ad Text
Main Tasks & Responsibilities主要工作职责 :
Build and regular update customer profile, and sales, off-take, product mix, etc. database
建立和定期维护客户档案,如销量,进货量,产品种类等
Proposal annual resources (price, margin, rebate, etc.) allocation. Set Account KPIs & scorecard
年度资源计划的定制,设立相应的客户衡量指标
Actively develop customer business potential, conduct quarterly business review with Key customers in order to maintain a good relationship with customers from making decision to operation management level, and, enable Roche products can consecutively listed on the preference list
主动积极地维护客户的关系,及时了解客户的潜力,以确保让罗氏产品成为客户的首选
Sets up customer business tracking systems, including monthly sales, distribution coverage, expense status & ROI, productivity by customer, competition situation, the pricing stability, account P&L; generate revised initiatives & customized programs to continue the success in customer satisfactions
建立业务科持续监测和发展的系统,包括月度销量,经销商的覆盖,费用的状况,投资回报率,客户的生产力状况,竞争环境,价格的稳定性以及和客户进行的活动以确保持续的客户满意度
Provides realistic rolling demand forecasts in collaboration with sales head, business operation team & marketing on a monthly basis to reflect the update in-market situation
提供定期的销售预估
Works proactively with marketing team on campaign developments, and, leverage with professional activities in HCP channel, to ensure brand image enhancement with high-quality execution- Possesses sound marketing concepts and provides inputs on overall strategic and organization issues; share best practice of E-customer to the organization
和市场部紧密合作,确保品牌价值以取得高质量的策略执行
Other projects or tasks assigned by line manager
主管指派的其他任务
Conduct business in full compliance including but not limited to Roche Secure, Roche Behavior in Business, Roche Competition Law Interactive Dialogues, Roche Safety, Security Health and Environmental Protection
遵循罗氏所有合规要求,包括但不限于罗氏信息安全,罗氏商业中的行为,罗氏竞争法互动对话,罗氏安全健康环境等,合法合理开展业务活动
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.