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Lodgify

Posted 5 months ago

Open

Principal Product Designer

BarcelonaRemoteFull-time

AI Summary

Leader who defines UX direction for the Customer Experience area, shaping strategy, guiding research, and driving end-to-end design from concept to high-fidelity execution.

About this role

⭐ Who we are

Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.

Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals.

⭐ Role Overview
As a Principal Product Designer in the Customer Experience Group, you'll lead through design and own the strategy that brings our product experiences to life.
You'll be the driving force behind creating thoughtful, end-to-end solutions deeply rooted in customer needs, leveraging Design Thinking to ensure our products are as valuable as they are delightful.
This role is where strategic vision meets hands-on design: You'll influence and lead product direction, make high-impact decisions, and ensure every solution is grounded in empathy, research, and business insight.
Join a design-driven culture where your work will directly improve how we deliver value to our customers!

⭐ How will you make an impact?

  • Customer-Centric Strategy: Lead the design strategy for your Customer Experience area, ensuring every decision starts with the customer and delivers measurable value.
  • Shape Product Direction: Partner closely with Product and business leadership to influence roadmap and strategy, ensuring customer experience is a first-class input, not an afterthought.
  • Lead Through Design Thinking: Drive a culture of bold problem-solving through ideation, co-creation, and iterative validation, helping teams ask better questions before jumping to solutions.
  • Lean UX Approach: Work iteratively, test early and frequently, adapt quickly to change, and deliver value early through close collaboration with cross-functional partners.
  • Turn Research into Strategy: Go beyond synthesis. Translate customer insights into a clear design strategy that aligns stakeholders and unlocks new opportunities.
  • Own the End-to-End Journey: Map, challenge, and reimagine user journeys to identify the high-leverage moments where great design creates the most impact.
  • Prototype the Future: Generate and test innovative concepts that push the experience forward, not just improve what already exists.
  • Validate with Rigor: Lead concept testing and partner with Product and Data on experiments that measure real impact and sharpen your design decisions.

    • ⭐ What makes you a great fit?

  • You have a track record of defining UX direction. Not just delivering against it.
  • You've set vision, built design strategy, and shaped what "great" looks like in a product area.
  • You bring a strong point of view and the communication skills to make it land with peers, product leadership, and the business.
  • You're a systems thinker who sees the whole experience, not just individual screens, and you design accordingly.
  • You're deeply customer-obsessed, with a history of turning research into insight and insight into strategy.
  • You're an excellent collaborator who raises the bar for the teams around you, through craft, clarity, and conviction.
  • You have mastery of design tools (Figma and beyond), a solid command of design systems and accessibility, and the range to move from high-level strategy to high-fidelity execution.
  • You've contributed to design culture. Whether through mentorship, process improvement, or helping a team level up its practice

    • Skills

    A/b TestingAccessibilityBusiness FramingCollaboration With ProductCreative DirectionData-informed DesignDesign LeadershipDesign SystemsDesign ThinkingFigmaHigh-fidelity PrototypingInteraction DesignJourney MappingLean UXMentoringPrototype ToolingUser ResearchUX Strategy

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