Principal Sales Engineer

Title: Principal Sales Engineer

Location: England/UK, Virtual

Summary

The primary responsibility of this consultancy position is tofacilitatethe ability to offer Store Transformation through use of: Discovery, Business Impact Assessments and SolutionOperationalizationincluding inventory protection. The area of retail focus ispredominantly withinstorecustomerand transactional services, althoughpast experiencewithinpaymentinventorymanagement and store pricing would be an advantage.  A significant part of the role will be the facilitation of stakeholder engagementtosupport awareness and adoption of proposed transformation change. 

Experience Requirements:

• Experience within the Retail Industry, consultantspecializingwithinallfacetsof storecustomer and transactional services
• Retail marketplace knowledge and associated relationship network
• Knowledge ofEuropean and Globalretail marketplace
• Knowledge ofe-commerce and howthese interconnectwithinthestore
• Currentandemergingin-store technology – their impacts, critical successfactorsand benefits
• Strong leadershipskills
• Data analytics experience
• Use of AIand how businesses can use this to accelerate transformation
• Strong experience with use in Microsoft Excel and Microsoft PowerPoint
• Excellent communication skills both orally and written
• Very goodbusiness English both orally and written

 Business Analysis :

• Analysis of present business processes
• Review of focus area of retailer business strategies
• Review of key competitive activityfor targetretailer
• Review of competitive solutions and their positioning in the marketplace
• Opportunity assessment for target solution/s
• Workshop facilitation involving multiple stakeholders
• Development of business process plan toutilisetarget solution/s, including migration steps if applicable
• Identification of key benefits toretailer
• Identification of integration processes and step changes
• Presentation of findings and recommendations to retailers’ senior management

Business Impact Assessments:

• Scope of assessment approach
• Utilisationof NCRVoyixtools and methodologies
• Consultancy and recommendations of best practice solutionutilisation
• Business process analysis and recommended areas of change for integration
• Use of AI tofurtherfacilitateboth change and assessment delivery
• Payback and solution benefit analysis
• Development and monitoring of agreedoutcome basedKPI’s
• Preparation of assessment reports including areas of recommendation
• Presentation of report findings to seniorand c-levelmanagement.

Business Solution Operational Integration:

• Utilisationof NCR tools and methodologies
• Development of operational deployment blueprint
• Consultancy skills on blueprint functional areas including recommendations
• Change management deployment recommendations
• Development including measurements of critical success factors
• Consultancy and recommendations of solution best practices

Internal Sales Support:

• Input into sales strategy process
• Development ofhigh-levelsolution business justifications and business cases
• Adhoctrainingofsales,productand service resources
• Assistancewith solution sales process including participation in sales presentation with target customers
• Input into market requirements for solution portfolio
• Input and attendancetotrade shows
• Attendance and representation at key retail forums
• Utilisationof industryexpertiseto promote strategic positioning of solutions

Qualifications:

• Bachelor’s degree preferred
• 4-5years’ experience inretail transformational deliveryand orpre-sales / customer facing / technical roles
• Solidtrack recordof transformationdelivery
• Understanding ofretailSoftware Solutionswith added focus on microservices and cloud
• Optionalcustomer-facing experience selling software,hardwareand services
• Excellent oral, written communication and presentation skills
• StrongEnglish written and verbal communication skills