Posted 4 months ago
Product & application engineer
AI Summary
Provides pre- and after-sales technical support for plate heat exchangers in the food industry, including design solutions, technical clarifications, bidding documents, and customer claim handling.
About this role
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
Key Tasks:
- Pre-sales technical support on heat exchangers in food industry, not limited to designs/technical solutions, technical clarifications, seminars, new application development, bidding documents, and complex order execution.
- After-sales technical support, e.g., trouble shooting, customer claim.
- Build up and maintain P&A platform, including value selling materials, case stories, references, design guidelines etc.
- Routine communication with central BU, product managers, and factory on product customization, optimization and portfolio expansion etc.
- Conduct internal and external trainings.
- Collect information of competitor products.
- Other sales support work when necessary.
Competence, experience and attitudes to do the job
- 5+ years of working experience within food industry (eg. Dairy, beverage, brewery). Process & engineering experience or know-how on plate heat exchangers are preferred.
- Bachelor’s degree or above in Engineering, eg. food science & engineering, dairy engineering, biological engineering, fermentation engineering, chemical engineering.
- Solid communication and presentation skills.
- Fluent oral and written English
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.