Posted 1 month ago

Product Guide - Operations - Seasonal

TorontoOn-site

AI Summary

Supports store operations by managing inventory, processing shipments, and organizing product displays to ensure efficient store workflow and guest experience.

About this role

Your Opportunity at ARC’TERYX:

As the Product Guide – Operations, you support the store by executing product operations and inventory management tasks with exceptional efficiency and attention to detail. You are an expert in receiving and processing shipments and efficiently move goods while maintaining an organized workspace. You work with a team to ensure deadlines and safety standards are met while completing inventory-related tasks to drive strong operational store support.

You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together.

This role is based out of our Yorkdale Brand Store and must be available to work overnight shifts between the hours of 9pm – 3 am. Candidates must be eligible to work in Canada.

If you were in the Product Guide – Operations role now, here are some of the core activities you would be doing:

You organize and clean the inventory workspace to maximize efficiency and maintain a safe store environment

You execute inventory processing plan established by the Lead

You receive and process product deliveries according to SOPs, such as folding, sorting, and hanging product to optimize space and productivity

You reconcile, prepare, package and ship product to appropriate locations according to best practices (e.g. damages, consolidations)

You execute product display adjustments, daily restocking and destocking, or product moves onto the floor according to company standards to maintain store organization and presentation

You execute omnichannel programs (eg click and collect, click and ship) according to SOPs

You interact with guests or facilitate connection with another team member to provide service on the retail floor and support the guest experience

You contribute to a respectful and inclusive team environment to ensure a supportive and engaging experience for all team members and guests

You use in-store technology to support store operations and provide positive guest experiences

Are you our next Product Guide – Operations?

You have working knowledge of Windows, Outlook, Excel and ERP systems

You have high attention to detail, excellent organization skills and flexibility

You work well independently and efficiently without direct supervision and to work effectively as a team

You are self-motivated, and enjoy problem solving

You have strong interpersonal skills with ability to deal with difficult situations with tact and professionalism

You effectively balance autonomy and collaboration

You inspire breakthrough thinking and continuous improvement

You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right

Your passion for your work is paralleled by your passion for getting outside and living it

Expectations:

All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.

You are fully accountable for and oversee the execution of all deliverables on the Product Guide Role and Responsibilities document

Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request

Availability Requirements:

Provide open availability for at least two (2) of three (3) weekend days (Friday, Saturday, Sunday)

Also be available for one (1) opening and one (1) closing shift during the week with a minimum six (6) hour availability window.

Skills

Click And CollectClick And ShipERP SystemsExcelInventory ManagementOmnichannel ProgramsOutlookSOPsWindows

Product Guide - Operations - Seasonal

About this role

If you were in the Product Guide – Operations role now, here are some of the core activities you would be doing:

Are you our next Product Guide – Operations?

Expectations:

Availability Requirements:

Skills

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