Product Implementation Manager, iQueue for Surgical Clinics
RemoteRemoteFull-time
AI Summary
Manages end-to-end customer implementations for iQueue for Surgical Clinics, guiding surgical practices through product configuration, workflow customization, and rollout while serving as the primary point of contact and trusted advisor.
About this role
We are a growth stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. More than 190 health systems and over 1,200 hospitals and centers across 49 states rely on our award-winning products and expert change management services to increase patient access, decrease wait times, and reduce healthcare delivery costs. We have raised more than $300 million from top-tier investors such as Bain Capital, Insight Partners, and Goldman Sachs. We have been named among the top 100 AI companies in the world.
Please note that while this role is listed as available for remote, we are currently employing in the following states: AK, AZ, CA, CO, CT, DC, FL, GA, IA, IL, IN, KS, LA, MA, MD, ME, MI, MO, MT, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV. If your state is not listed, we may not be able to proceed with your application. We have offices in Santa Clara, CA and Charlotte, NC for employees who prefer to work regularly or occasionally from an office.
LeanTaaS’ iQueue for Surgical Clinics is the industry’s first end-to-end surgical coordination platform from the clinic’s front door to the hospital’s operating rooms. We are looking for a talented Product Implementation Manager to guide surgical practices through our healthcare optimization solutions, navigating complex scheduling while prioritizing patient care, building strong stakeholder relationships, and creatively overcoming implementation barriers. You’ll manage multiple customer implementations effectively, create custom workflow solutions, and serve as a trusted advisor to practices, balancing technical knowledge with exceptional interpersonal skills.
WHAT YOU'LL DO
WHAT YOU'LL BRING
BONUS POINTS IF YOU HAVE
WHAT YOU'LL GET
Skills
AthenahealthCernerChange ManagementCSSData PipelinesEMR IntegrationEpicFHIRHL7HTMLJavaScriptKPIsLeanPendo GuidePerioperative WorkflowsProject ManagementSix SigmaSurgical Case ManagementSystem InterfacesZendesk
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