Product Manager (Conversion)

We are building XTB – a global investment company offering innovative technological solutions that allow our clients to effectively manage their finances in multiple ways. All of this within a single, intuitive XTB app already used by over one million users worldwide!

We are a certified Great Place to Work company.

We are looking for a Product Manager to lead our Conversion Check team. In this role, you will take end-to-end ownership of post-registration client verification and onboarding journeys. Working alongside a cross-functional engineering team (backend, mobile, Salesforce, and AI/Data) as well as operational KYC specialists, your primary focus will be scaling automation, reducing friction, and leveraging AI to build a fast, compliant verification experience.

You are responsible for shaping the product: defining the future vision and selecting KPIs that align with the area and company goals.

The client is your top priority - you validate your intuition through research and monitor customer satisfaction.

You operationalize the product vision: you translate the vision into concrete steps and tasks for the development team.

You manage collaboration with stakeholders such as the legal department, risk department, marketing, and technical departments supporting product development: you coordinate actions to ensure a successful product launch.

You partner with the Engineering Team Lead.

You navigate the world of metrics smoothly, justify your decisions using numbers and facts, and avoid guesswork ("I think" or "it seems to me").

Proven product management experience leading onboarding or KYC products within a regulated environment.

Solid understanding of AML directives and the EU AI Act to guide compliant product decisions, with an awareness of how KYC regulations vary across jurisdictions.

Strong data analysis skills and an analytical mindset toward product building - specifically using funnel metrics to identify drop-offs, pinpoint manual verification steps ripe for automation, and prioritize optimizations.

Openness to and practical experience in using AI-based tools in a Product Manager's daily work.

Familiarity with emerging technology trends, SaaS, and mobile/web application design.

Experience defining business requirements, creating Product Requirements Documentation (PRD), and driving execution alongside engineering and design.

High level of autonomy and a self-starter attitude.

Experience collaborating closely with cross-functional, agile teams.

English proficiency at a B2 level or higher.

Real influence on the development of the company and the product.

Work in an experienced team that is happy to share its knowledge.

A clear vision of development thanks to regular feedback and clear career paths.

Regular team-building meetings.

A training budget for courses and conferences that interest you.

An extra day off on your birthday.

An extra day off for parents.

Equipment tailored to your needs.

Private medical care and group insurance.

Access to an e-learning platform for learning English and a benefits platform.

Access to a wellbeing platform and the opportunity to take advantage of workshops and private therapy sessions.

Remote work, from the office in Warsaw or from a coworking space in your city.