Product Manager (Cross-Border), Marketplace

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Requirement Analysis and Product Planning:
Conduct market, user, and competitor research, streamline business processes, and deliver documents such as BRD/PRD. Formulate product strategy and roadmap, define feature priorities, and provide a clear direction for product development.

Product Design and Development Implementation:
Design product prototypes and functional modules, write requirement documents, and coordinate with the R&D team. Manage testing and acceptance, drive product launch on schedule, and ensure features meet business needs and user expectations.

Data-Driven Iteration and Optimization:
Monitor product data (e.g., user behavior, operational metrics), analyze user feedback and competitor dynamics, develop iteration plans, and drive feature optimization to enhance user experience and product competitiveness.

Cross-Department Collaboration and Resource Integration:
Collaborate with operations, R&D, and marketing teams, coordinate resources to resolve issues in development and promotion, drive product commercialization, and ensure project progress and goal achievement.

Commercialization Strategy and Ecosystem Building:
Develop product pricing and promotion strategies, define core commercial metrics, track industry technology trends, build a product ecosystem, and increase market penetration and commercial value.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.