Product Manager – Fenergo / KYC & Risk

CAPCO POLAND

* We are looking for Poland based candidate.
* This role is hybrid and may require working from the office in Warsaw.

Product Manager – Fenergo / KYC & Risk

We are looking for an experienced Product Manager with strong knowledge of Fenergo, KYC, Risk and Client Lifecycle Management (CLM) to support the development and optimisation of client onboarding and compliance processes within a financial services environment.

Key Responsibilities

• Own and prioritise the product roadmap and backlog for Fenergo-based KYC and CLM solutions.

• Analyse and optimise end-to-end KYC, onboarding and client lifecycle processes.

• Define and improve risk assessment, client risk rating, CDD/EDD and periodic review processes.

• Translate business, regulatory and operational requirements into product features and user stories.

• Work closely with KYC Operations, Risk, Compliance, Business and Technology teams.

• Identify process gaps, operational risks and opportunities for automation and process improvement.

• Support Fenergo configuration, workflow design, integrations, testing and releases.

• Ensure solutions meet regulatory, business and risk management requirements.

Required Experience

• Experience as a Product Manager / Product Owner in banking or financial services.

• Hands-on experience with Fenergo, preferably Fenergo CLM.

• Strong knowledge of KYC, AML, CDD/EDD and Risk Management.

• Good understanding of client onboarding, risk assessment and periodic review processes.

• Experience in process analysis, optimisation and transformation.

• Strong stakeholder management skills across Business, Risk, Compliance, Operations and Technology.

• Experience working in Agile delivery environments.

WHAT WE OFFER

• Contract of employment.
• Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, insurance).
• Access to 3,000+ Business Courses Platform.
• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise.
• Being part of the core squad focused on the growth of the Polish business unit.
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients.

RECRUITMENT PROCESS:

1. HR interview with the recruiter
2. Skill Interview with Capco Hiring Manager
3. Client interview
4. Feedback and offer

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-HYBRID