Posted 6 days ago

Product Marketing Manager

New YorkHybridFull-time

AI Summary

Product Marketing Manager at Canary Technologies owns product messaging, positioning, and go-to-market strategy for a B2B SaaS AI platform in hospitality, collaborating with sales, product, and customer teams to drive conversions and revenue growth.

About this role

About Us

Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild.

Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience.

We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date.

Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever.

We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you.

Come join us! Let’s shape the future of hospitality together.

About the Role

We're looking for a Product Marketing Manager who can translate complex product capabilities into clear, compelling narratives that compel buyers and enable sales teams. You'll own product areas and strategic go-to-market initiatives end to end, working in close collaboration with Sales, Product, Marketing, and Customer Support teams.

This is a highly cross-functional and strategic role that blends storytelling, market insight, go-to-market strategy and execution to fuel growth and improve conversions.

What You’ll Do

Messaging and Positioning: Develop and maintain product-level messaging and positioning. Translate what Canary builds into language that resonates with specific personas, tailoring it to SMB, mid-market, and enterprise audiences.

Sales Assets: Build the sales and marketing assets that clearly communicates Canary’s value and differentiation that resonates for each stage of the marketing funnel. Understand from the Sales and Customer Support teams what’s working and what improvements are needed to improve how we communicate with customers and prospects.

Storytelling and Content: Craft engaging and persuasive presentations including sales decks, webinars, and presentations in collaboration with growth, partner, and content marketers.

Market & Competitive Intelligence: Maintain a working understanding of the competitive landscape in your product areas. Know how competitors position, what claims they make, and where Canary wins and loses.

Data and Analysis: Utilize data to measure the success of go-to-market initiatives, marketing campaigns, and product adoption, reporting on key metrics and providing actionable insights for optimization.

What We’re Looking For

+5 years of product marketing experience in a B2B SaaS environment

Strong communicator, both internally as well as to the market. You are a strong writer and visual storyteller able to communicate complex topics in a simple, digestible way.

Comfort working with data and deriving actionable insights — you measure the impact of your work and use that to make better decisions

Experience bringing new products to market

A high quality bar for external assets — you know what "ship-ready" looks like and won't submit something half-finished

Strong cross-functional instincts — you work well with product, sales, and design without needing heavy coordination overhead; you’re able to effectively influence without direct authority

Preferred: Management consulting experience, hospitality and/or travel tech experience, and multi-product, platform, and AI products experience.

Compensation

Target cash compensation ranges from $140,000 - $175,000, including a fixed annual salary and a performance-based bonus paid monthly.

This role also includes a stock option grant, subject to board approval.

Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.

Skills

AI ProductsB2B SaaSCompetitive IntelligenceData AnalysisGo-to-market StrategyHospitality TechnologyMarket AnalysisMarketing CampaignsMessaging And PositioningPresentationsProduct Adoption MetricsProduct MarketingSales AssetsSales DecksStorytellingWebinars