Product Operations Engineer
AI Summary
Hands-on Product Operations Engineer who bridges product, engineering, and field operations by deploying vision systems on factory floors, integrating robotics hardware, and translating customer needs into scalable solutions.
About this role
Job Title:
Product Operations Engineer
About UnitX:
UnitX is building the world’s best robotics product to accelerate human productivity in manufacturing. UnitX is a fast-moving startup with a team from Stanford and Google. Since inception, UnitX has shipped 1000+ mission-critical systems across 180+ of the world's leading manufacturers' production lines. Every year, $6.1B dollar worth of products (think EV batteries) go through UnitX AI inspection system to ensure quality.
Founded by engineers from Stanford, MIT, and Google, we’re a fast-moving Series B startup combining cutting-edge machine vision, robotics, and AI. We value creativity, precision, and ownership. We’re looking for builders who want to shape the next generation of intelligent factories.
The Role:
We’re looking for a hands-on Product Operations Engineer to bridge the gap between product, engineering, and field operations. You’ll play a key role in deploying our vision systems on factory floors, integrating robotics and automation hardware, and closing the loop between customers and our R&D teams. This is a high-impact, highly visible position reporting to the Senior Director of Customer Success.
What You’ll Do:
Lead and support system installations at customer sites, both onsite and remotely
Integrate and calibrate vision systems with robotic arms, XY gantries, conveyors, and PLCs
Build and troubleshoot custom automation workflows to solve complex AI inspection problems
Partner with R&D on system design reviews, product validation, and continuous improvement
Collaborate with customers to translate operational challenges into actionable solutions
Document best practices, perform root cause analysis, and help scale global deployments
Travel up to 40%, including 20–30% overnight at customer manufacturing sites
Who You Are:
Bachelor’s degree in Mechatronics, Robotics, Electrical, or Mechanical Engineering (or equivalent)
2+ years of hands-on experience in industrial automation, robotics, or factory integration
Strong mechanical and electrical troubleshooting skills
Experience with PLC integration and industrial control systems
Python scripting for automation, data collection, or configuration
Familiarity with CAD tools (intermediate level preferred)
Excellent customer-facing communication and collaboration skills
Independent, proactive problem-solver who thrives in fast-paced environments
Meticulous attention to detail and comfort working in production settings
Our Perks:
Competitive salary, equity, and 401k
Full Medical, Dental, Vision
Unlimited PTO
Daily meals provided
