Product Owner - Email Security

Intro

Your Job

• Act as the primary point of contact between stakeholders and product squads

• Own the product backlog for an email security product squad, translating customer needs, operational data, and business priorities into clear outcomes for the product squad

• Write clear, detailed user stories and acceptance criteria for the product squad

• Define and monitor product success metrics, including service reliability, feature adoption, customer satisfaction, and support volume; use these insights to refine priorities and validate delivered outcomes

• Collaborate closely with product squads in sprint planning, daily stand-ups, and sprint reviews

• Make timely, evidence-based product decisions, clearly communicate trade-offs, and escalate security, compliance, or delivery risks when additional expertise or authority is required.

• Ensure delivered features meet quality standards and align with the product vision

• Collaborate with UX/UI designers to create delightful user experiences

• Collaborate with other product folks to improve our product management practices, resolve dependencies, and remove obstacles to the delivery of features

• Create and maintain all product documentation required for the delivery of product features according to our software development lifecycle process

• Partner with customer-facing, support, security operations, and legal teams to understand customer environments, support smooth adoption, address user concerns, and translate recurring incidents and feedback into product improvements.

Your Profile

• You have a degree in computer science, cybersecurity, information systems, or a related field
• You have experience as a Product Owner or in a comparable product role for B2B SaaS, cybersecurity, email infrastructure, or another technically complex software product
• You solve complex problems collaboratively, structure ambiguous topics, and communicate decisions and trade-offs clearly to technical and non-technical stakeholders.
• Your peers praise you for your organization, attention to detail, autonomy, team spirit and sense of responsibility
• You are comfortable learning and discussing email security concepts such as phishing, malware, impersonation, spam, authentication protocols, mail flow, threat intelligence, and detection trade-offs with technical and non-technical stakeholders.
• You know how to use Generative AI to turn ideas into working prototypes and code, automate or accelerate routine tasks, and improve the speed and quality of your work.
• You are fluent in both German and English, both written and spoken.

Would be a plus:

• You have already used Atlassian Confluence and Jira.
• You have experience with the Gherkin syntax
• You are fluent in French

Your Benefits

• Temporary Employee Exchange Program – we support you in working from our global office locations while exploring the world (e.g., Malta, Madrid, Montréal, Washington, D.C.).
• Work-from-home option and flexible working hours.
• Team events like laser tag, an escape room, or a get-together at our own legendary beer truck in Hanover – let yourself be surprised!
• Be-Active Bonus – we subsidize your gym memberships.
• Whether by car, public transport, or bike – we make your commute easier with free parking, a GVH JobCard (Hanover), a tax-free commuting allowance (Berlin), or bike leasing.
• Employer contribution to the company pension plan.
• Referral Bonus: €1,500 for every successful candidate referral.
• And of course, the usual standards like 30 days of vacation, permanent contracts, development opportunities, coffee, tea, soft drinks & fresh fruit, office dogs, no dress code, and much more!