Product Testing Coordinator

Your Opportunity at ARC’TERYX:

As the Footwear Product Testing Coordinator, you are responsible for supporting & executing the product testing programs and. In this role, you work closely with the footwear product creation team, a global network of peers, collaborators and athletes to support the evolution of our Footwear business, aimed to redefine technical performance footwear for mountain terrain, leading with technical innovation, uncompromised design & quality.

This role is based out of our North Vancouver office and is open to hybrid remote

work. Candidates must be eligible to work in Canada.

Meet Your Future Team:

The Arc’teryx team creates innovative, beautiful product that exceeds the mountain athlete’s needs in the outdoors across climbing, hiking, and trail running categories. We are builders, problem solvers and passionate outdoor enthusiasts. Fueled by curiosity, we take an immersive approach to identifying our athlete’s future needs then build, test, and validate products that solve for real functional challenges. We are a passionate collective with a focus on collaborative teamwork and our vision is to redefine the industry.

• Executing product testing for inline and competitor products, and deliver testing results to the product management, development and design teams at key moments in the product creation process
• Supporting the evolvement and enhancement of the footwear testing program aligned to the footwear product strategy and the product creation team.
• Facilitate in the building and maintenance of a diverse and engaged network of testers, identifying opportunities to enhance data collection for more impactful feedback and insights.
• Collect and analyze testing data, findings and feedback, providing insights to Product management, development and design teams to influence validation decisions and product innovation.
• Maintain accurate records of testing results, tester participation, and tracking of footwear samples..
• Building and maintaining strong relationships with athletes and core product users across our key markets, capturing and synthesizing physical, performance, science-based testing data and insights to impact product solutions.

Explore and implement new systems for real-time data collection for fit, wear, field and durability testing, prioritizing user-friendly and efficient solutions.

Identify opportunities to engage broader outdoor communities to gather diverse feedback and insights, driving the testing process and establishing benchmarks across different product categories.

Collaborate with cross-functional teams to integrate testing feedback earlier in the product creation development cycle, ensuring it informs critical design and material decision prior to seasonal product creation timeline.

You have 2-4 years’ experience in a mountain sports, product development, or operations role within the technical footwear industry.

You have previous experience working in systems (Smartsheet, PLM, SAP, Excel, SQL or other)

You have a strong connection to our core sports and the athlete community surrounding them.

You have excellent interpersonal skills and the ability to work with all levels of stakeholders

You have excellent communication and influencing skills

You have the ability to explain, articulate, and document concepts, business processes, systems and business requirements efficiently

You have the ability to effectively manage multiple competing priorities

You have a willingness to improve your skills independently in new technologies and solutions

You are proactive in identifying the root cause of issues, seeking the best (sometimes not the easiest) solutions with an unwavering commitment to do what is right

You remain highly flexible and adaptable when faced with ambiguity

You effectively balance autonomy and collaboration

You inspire breakthrough thinking and continuous improvement

Your passion for your work is paralleled by your passion for getting outside and living it

The salary range for this role is: CAD$62,000 - CAD$81,000