Production Specialist

TITLE: Production Specialist
REPORTS TO: Executive Pastor
STATUS: Part–time, Non-exempt (30 hrs/ week)

ROLE SUMMARY

The Production Specialist exists to ensure reliable, distraction-free worship
environments across Crossroads campuses. This role owns the health, readiness, and
stewardship of production technology systems including audio, video, lighting,
projection, and related equipment so that services, events, and recording teams can
operate smoothly and consistently.

This is a technical systems role, not a creative content role. The focus is on maintaining and supporting production environments rather than recording or producing video
content.

CORE RESPONSIBILITIES

Weekend Production Readiness

• Ensure production systems are prepared, functional, and reliable for weekend
  services
• Provide oversight and troubleshooting support during services as needed
• Identify and address issues that could distract from worship experiences
• Support consistent production environments across campuses

Production Systems & Equipment

• Maintain, repair, and manage audio, video, lighting, projection, and production
  equipment
• Oversee camera hardware setup and configuration (not filming or recording)
  Manage equipment inventory, condition, and lifecycle
• Provide support with new equipment installation and integration
• Coordinate equipment repair, replacement, and vendor support as needed
• Evaluate production equipment needs and trade-offs in partnership with leadership

Volunteer Support & Training

• Train and support production volunteers (e.g., stage managers, lighting, slides)
• Help build confidence and consistency among volunteer tech teams
• Partner with worship and Sunday Experience Team (SET) leaders to align volunteer roles and expectations
• Identify opportunities to simplify systems to better support volunteers

Partnership & Coordination

• Partner with the Video Production Specialist to ensure recording environments
  are ready and supported
• Coordinate with Communications and campus teams around production-related needs
• Provide clear input on production feasibility, readiness, and limitations
• Communicate system issues, risks, and recommendations clearly and calmly

Planning & Stewardship

• Maintain accurate documentation of production systems and equipment
• Contribute to long-term production refresh and replacement planning
• Support proactive planning around holidays and special services
• Exercise wise stewardship of production resources and budgets

MEASURES OF SUCCESS

Weekend Experience

• Production systems are consistently reliable and ready for services
• Technical issues are resolved quickly and calmly when they arise
• Services run without unnecessary distraction or disruption

Volunteer Health & Confidence

• Volunteers feel supported, trained, and confident in their roles
• Reduced reliance on staff intervention during services
• Clear, repeatable production workflows for volunteers

System Stewardship

• Accurate, up-to-date production equipment inventory
• Fewer reactive equipment failures over time
• Thoughtful, well-researched recommendations for equipment repair or
  replacement

Collaboration & Communication

• Clear, timely communication with worship, SET, and campus teams
• Healthy partnership with the Video Production Specialist
• Trusted technical input that supports decision-making without overreach

Sustainability

• Role boundaries are respected and maintained
• Production systems are simplified where possible
• The role remains focused, manageable, and effective at 30 hours per week

QUALIFICATIONS & EXPERIENCE

• Experience supporting live production environments (church, venue, or event-
  based)
• Working knowledge of audio, video, lighting, and projection systems
• Comfortable troubleshooting and maintaining production equipment
• Ability to explain technical concepts clearly to volunteers and non-technical staff
• Calm, solution-oriented presence under pressure
• Alignment with Crossroads’ mission, values, and culture

COMPENSATION

• Part-Time (Approx. 30 hours/week)
• Hourly range: $25-30

WHY THIS ROLE MATTERS AT CROSSROADS
This role protects the worship experience, supports volunteers, and ensures faithful
stewardship of production resources. It exists so that technology serves ministry rather
than becoming a distraction or burden.