Posted 3 months ago

Production Support consultant

New York, NY, United StatesRemoteFull-time

AI Summary

A Production Support consultant with 3-5 years of experience supports applications on Unix and Windows platforms, follows ITIL/ITSM practices using ticketing tools like ServiceNow and BMC Remedy, and works in financial services compliance contexts.

About this role

Production Support consultant

An ideal candidate for this job to have experience in production support on a platform of Unix / Windows. Nice to have experience with compliance related product such as FircoSoft, Actimize.

Description:

3-5 yrs of production support experience in Unix / Windows
Good understanding / experience in ITIL / ITSM, ticketing tool such as ServiceNow, BMC Remedy etc.
Good communication skills
Experience of production support in financial services company, with understanding of security policies etc.
Experience in compliance area or one of the compliance related product such as FircoSoft, Actimize will be plus, but not mandatory Experience or knowledge in a healthcare vertical or any health management company would be preferred.

Skills Set : ITIL / ITSM , Unix / Windows , FircoSoft, Actimize, ServiceNow, BMC Remedy

Similar Job Titles: Compliance Production Support , Production Support (Compliance) , IT Production Support, Compliance Production Support consultant, Production Support consultant, IT Production Support consultant , Compliance Support consultant, Compliance Consultant.

Qualifications

3-5 yrs of production support experience in Unix / Windows
Good understanding / experience in ITIL / ITSM, ticketing tool such as ServiceNow, BMC Remedy etc.
Good communication skills