Posted 4 months ago
Production Support Engineer
AI Summary
A Production Support Engineer at Tiger Analytics provides technical troubleshooting and operational support for data analytics solutions, handling incidents related to SQL, ETL, DWH, cloud tools, and batch processes.
About this role
Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.
Requirements
- Basic troubleshooting using one or more of the technologies like SQL, PL/SQL, DWH, ETL and Cloud Technologies and tools.
- Good Analytical, Problem-solving, Interpersonal and communication skills.
- Good Awareness of ITIL process.
- Good understanding of Operational best practices.
- Good understanding of any of the Job schedulers and Monitoring tools.
- Flexible to work in shifts based on client needs.
- Ability to work independently and work in a team in a collaborative fashion.
- Detail oriented and ability to multi-task.
- Understanding of any one of the scripting tools for basic automations – Perl/Python/UNIX Shell.
- Knowledge of DWH processes, data flow documents, Monitoring of batch processes, and troubleshooting skills.
- Understanding of the Azure ecosystem or any cloud would be an added advantage.
Benefits
This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility.
Skills
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