Program Assistant (Bilingual)

OUR MISSION

In full partnership with families and communities, Graham Windham strives to make a life-altering difference with children, youth and families who are overcoming some of life’s most difficult challenges and obstacles, by helping to build a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world.

NOTE: As a NYC contracted agency all positions at Graham-Windham fall under the NYC vaccine mandate. All employees, volunteers and interns must show proof of vaccination upon hire.

Overview

Our Program Assistant will work closely with our Program Leadership to ensure our program are at their highest quality. Administrative Assistants will coordinate; update and generate reports for the Center and will provide daily administrative support services.

Additional Information

Title: Program Assistant (Bilingual)

Reports To: Center Director

Location: 530 W 133, NY, NY

Hours: 35 hours, non-exempt

Job Summary: The Program Assistant is responsible for the overall administrative duties of the site to ensure the program can effectively meet the agency and specific program mandates. The Program Assistant works closely with the Program Leadership to ensure that the site and the program are of the highest quality. The policy of confidentiality regarding participant information must be strictly adhered to at all times.

Major Duties:

· Provide clerical support to the program staff, including ensuring adequate coverage at the front desk, answering & directing telephone calls, maintaining files, creating documents and related tasks.

· Log in and promptly, professionally and efficiently assist all visitors upon arrival.

· Overall responsibility for management of petty cash and metro cards for staff and participants.

· Develop and compile statistical data for reports as needed from DYCD Connect

· Actively involved with organizing, scheduling and meetings and conferences for program participants and staff.

· Enrolls new participants into DYCD connect system

· Closes out and properly files case records when families have ended services.

· Assist with program special events.

· Order & maintain inventory of all office supplies and participant needs.

· Report equipment and maintenance needs & follows-up to completion.

· Pro-actively problem solves building and front desk challenges.

· Ensure staff signs in and out daily.

· Attend job related training and staff meetings.

· Acts as liaison with other sites.

· Perform other duties as assigned.

Qualifications:

· High School Diploma plus one-year experience required.

· Bilingual English/Spanish required.

· Must be proficient in Word, Excel & Outlook.

· Must have excellent verbal and written communication skills.

· Must have a commitment to work from a strength based and/or youth development perspective.

· Must be flexible to meet the needs of the program and the organization.

General Requirements:

All staff are expected to be committed to the mission, vision and values of Graham- Windham, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.

EOE