Program Associate

USAging Overview

USAging is the national association representing and supporting the network of Area Agencies on Aging and advocating for the Title VI Native American Aging Programs. Our members help older adults and people with disabilities throughout the United States live with optimal health, well-being, independence and dignity in their homes and communities.

As the local leaders on aging well at home our members develop, coordinate and deliver a wide range of home and community-based services, including information and referral/assistance, case management, home-delivered and congregate meals, in-home services, caregiver supports, transportation, evidence-based health and wellness programs, long-term care ombudsman programs and more.

USAging is dedicated to supporting the success of our members in supporting the nation’s growing population of older adults, people with disabilities and caregivers through advancing public policy, sparking innovation, strengthening the capacity of our members, raising their visibility and working to drive excellence in the fields of aging and home and community-based services.

Job Summary

The Program Associate has a supporting role in Understanding, Evaluating, and Testing Caregiver Navigation Services at USAging. The goal of USAging and our partners in Caregiver Navigation Services is to support the aging and disability network to offer effective caregiver navigator services in Older Americans Act-funded Title III-E/VI-C programs by the entities administering them and create nationwide alignment with caregiver-focused organizations to advance cohesion and ease-of-use for caregivers across the United States. USAging will work closely with Area Agencies on Aging (AAAs) and Title VI Native American Programs to strengthen the network’s ability to scale caregiver navigation programs nationwide, ensure a clear return on ACL’s investment, and provide technical assistance to the Aging Network to scale and replicate the most successful models.

Job Title: Program Associate

Reports to: Program Director

Duties and Responsibilities

• Assist with the development and preparation of materials, newsletter articles, research papers, PowerPoint presentations, blog posts, social media posts, website content and other written products.
• Support work plan implementation.
• Gather program research, including literature reviews and other research, and communicate findings.
• Help maintain ongoing communications with partners and members.
• Assist with planning and execution of training and events, peer-to-peer sessions and webinars, taking responsibility for the effective use of support technology.
• Utilize project management tools, including Excel and Asana, to organize and manage program activities.
• Prepare notes on meeting proceedings for distribution to participants.
• Provide administrative support for the team by scheduling team meetings, partner meetings, grantee meetings and responding to correspondence.
• Organize and maintain project materials.
• Support other work as assigned.

QUALIFICATIONS

• Bachelor’s degree is preferred but not required; an equivalent combination of training and experience is welcome. One to two years of relevant professional experience preferred, including experience working to support programs, projects, coalitions, or committees, preferably in a nonprofit, aging, disability, public health, or human-services setting
• Experience coordinating meetings, maintaining accurate records, managing competing deadlines, and communicating professionally with external partners
• Excellent attention to detail, deadlines and organizational and time management skills
• Excellent oral and written communications skills
• Familiarity with social media, newsletter, blog and website platforms
• Flexibility and an ability to work in a dynamic and fast-paced environment
• Ability and willingness to travel as needed
• Self-starter with proven problem-solving skills
• Must have an all-hands-on-deck attitude and a willingness to pitch in when needed
• Passion for USAging’s mission of helping older adults age in place and maintain their health and independence for as long as possible

WORK HOURS AND LOCATION

This full-time position is based in USAging’s Washington, DC, office. USAging will consider candidates outside of the Washington, DC area. The successful candidate will also be able to occasionally travel to member conferences and always attend the USAging Annual Conference and Tradeshow each summer for up to six days.

SALARY AND BENEFITS

USAging is an Equal Opportunity Employer. We offer a competitive salary and an excellent benefits package, including fully paid individual health, dental and vision coverage; retirement savings plan with a 10 percent employer contribution and generous vacation and sick leave.

ADA DISCLAIMER

The successful candidate should be able to perform the essential function of the position satisfactorily and, if requested, USAging will make reasonable accommodations to enable employees with disabilities to perform the essential duties of their job absent undue hardship.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Application Procedure

Application must include a cover letter, resume and salary requirements. The position will remain open until filled. We cannot respond to all applications and unsolicited phone calls, social media messages or emails will not be returned.