Program Coordinator, Joint Replacement/Ortho (RN) - (Full Time, Day)

At Northbay Health, the Joint Replacement Coordinator (Registered Nurse) has responsibility and accountability for the daily operations and data management of Northbay Joint Replacement Program. They will work collaboratively with the American Joint Replacement Registry, quality administrators and will conduct audits in accordance with program requirements. They will support patient navigation through the continuum for orthopedic patients, orthopedic data collection and input for various benchmarking targets.

The coordinator role is to assist in promotion of effective, high quality patient care to all patients.The following responsibilities are included: education of patients and adherence to clinical pathways, assisting with coordination of fiscal and other resources, assisting with compliance of regulatory and professional standards, and fostering of interdisciplinary, collaborative relationships within the department and between other hospital departments.They will assist in providing educational programs for staff, physicians and the community pertinent to the orthopedic patient population served.The program coordinator works collaboratively with related clinical managers to develop and validate the clinical competency of staff.

PRIMARY JOB DUTIES / RESPONSIBILITIES

Clinical Practice/ Patient Care

1. Care Continuum Management: Oversees patient care from pre-admission testing and surgery through inpatient recovery, discharge, and up to one year post-op. Coordinates the episode of care for all JRP patients including: coordination with physician offices to ensure timeliness of diagnostic services and completeness of preoperative work up, follows all patients and coordinates patient care during the acute hospitalization and post discharge follow-up to facilitate a seamless delivery of care process
2. Patient & Family Education: Leads pre-operative education classes, sets expectations, and guides patients/caregivers through preparation and recovery.
3. Multidisciplinary Coordination: Acts as the central liaison between orthopedic surgeons, anesthesiologists, nurses, physical therapists, case managers, and post-acute care providers.
4. Quality Improvement & Accreditation: Tracks clinical outcomes, monitors metrics, and leads/assists with regulatory readiness and disease-specific certifications (such as The Joint Commission Hip/Knee Replacement Certification). Ensures all materials are standardized and consistent with standard order sets and clinical pathways.
5. Administrative & Program Operations: Assists program directors with patient flow, data abstraction, provider on-call rosters, and community outreach/marketing.

Human Resources Development

1. Demonstrates effective interpersonal skills.
2. Assists program manager to coordinate programs with the use of internal and external resources that will facilitate and promote professional growth opportunities for the staff.
3. Assures that staff achieves and maintains identified competencies related to their practice through such activities as orientation programs, evaluation process, certification programs, in-services, training, etc.

Collaborative Relationships

1. Promotes collegial relationships based on mutual respect and support.
2. Supports multi-disciplinary collaborative practice with other health care disciplines.
3. Encourages and participates in joint planning and program development with program manager. Participates in multi-disciplinary committees within the organization at the request of the Perioperative manager.
4. Promotes and supports standardization within the organization for like services, including policies, procedures, practices, equipment and supplies.

Qualifications

1. Education: Bachelor’s degree in Nursing required.

2. Licensure/Certifications: National certification in Orthopedics required within 2 years of hire Current California RN license. Current AHA or equivalent BLS required.

3. Experience: At least three years of professional nursing experience in an acute care setting. Supervisory experience preferred. Experience in orthopedic case management and certification in case management and/or orthopedic nursing practice is preferred. Strong skills in the ability to work effectively with physicians and a multidisciplinary team toward achieving a common goal. Demonstrated ability to implement a vision; problem solving; decision making; and establishing effective rapport with personnel, patients, families, physicians, and colleagues. Documentation of continued professional growth through formal education courses and/ or contact hours.

4. Skills: Job requires strong verbal and written communication skills. Strong leadership and critical reasoning skills in clinical decision-making, planning and organizing, initiative and ingenuity, creativity, independent decision-making, problem solving, and ability to interpret data. Demonstrates ability to lead multidisciplinary teams to the successful implementation of major projects and in accordance with established timelines. Public relations and promotion of positive morale are important. Ability to motivate and lead successfully. Some computer skills are necessary. Demonstrated clinic skills in working with adults (young adult, adult, geriatric). Knowledge of regulatory processes required (Joint Commission and Title 22).

5. Standards of Performance: Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality.

6. Physical Effort: Attendance is an essential function of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.