Posted 4 days ago
Program & Customer SupportProvatohr · Port Hueneme
Program & Customer Support
Port HuenemeOn-siteFull-time
AI Summary
Provides information and solutions to customer inquiries and complaints about products and services, handling orders, billing, returns, refunds, and account updates while keeping accurate records of interactions.
About this role
CUSTOMER SERVICE REPRESENTATIVE (Occupational Base)
The Customer Service Representative (CSR) provides information and solutions in response to inquiries pertaining to products, services and/or customer complaints.
Duties may include, but are not limited to, accessing databases to retrieve and/or record information such as customer complaints or orders; responding to customer complaints or inquiries; taking orders for products or merchandise; calculating charges; processing billing or payments; processing customer claims; handling returns, refunds, and exchanges; keeping records of customer interactions; and updating customer account information.
CUSTOMER SERVICE REPRESENTATIVE (Occupational Base)
The Customer Service Representative (CSR) provides information and solutions in response to inquiries pertaining to products, services and/or customer complaints.
Duties may include, but are not limited to, accessing databases to retrieve and/or record information such as customer complaints or orders; responding to customer complaints or inquiries; taking orders for products or merchandise; calculating charges; processing billing or payments; processing customer claims; handling returns, refunds, and exchanges; keeping records of customer interactions; and updating customer account information.
The Customer Service Representative (CSR) provides information and solutions in response to inquiries pertaining to products, services and/or customer complaints.
Duties may include, but are not limited to, accessing databases to retrieve and/or record information such as customer complaints or orders; responding to customer complaints or inquiries; taking orders for products or merchandise; calculating charges; processing billing or payments; processing customer claims; handling returns, refunds, and exchanges; keeping records of customer interactions; and updating customer account information.
CUSTOMER SERVICE REPRESENTATIVE (Occupational Base)
The Customer Service Representative (CSR) provides information and solutions in response to inquiries pertaining to products, services and/or customer complaints.
Duties may include, but are not limited to, accessing databases to retrieve and/or record information such as customer complaints or orders; responding to customer complaints or inquiries; taking orders for products or merchandise; calculating charges; processing billing or payments; processing customer claims; handling returns, refunds, and exchanges; keeping records of customer interactions; and updating customer account information.
Skills
Account ManagementBillingClaims ProcessingCustomer Relationship ManagementCustomer ServiceDatabase AccessOrder ProcessingPayment ProcessingRecord KeepingReturns And Refunds
Explore related jobs
More jobs at Provatohr
Similar Billing jobs
Jobs in Port Hueneme
- B
Program Support SpecialistBrycetech · Port Hueneme, CA - A
Program Manager - ContigentARES Enterprise · Port Hueneme, California - BAdministrative Support SpecialistBrycetech · Port Hueneme, CA
- BAcquisition Program Management AnalystBrycetech · Port Hueneme, CA
- BAdministrative/Operations ManagerBrycetech · Port Hueneme, CA
- BFinancial Systems AnalystBrycetech · Port Hueneme, CA
Browse these categories
Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.