Program Delivery Manager

• Responsible for technical program implementation;
• Performs risk, issue, and dependency management
• Responsible for escalation management and executive reporting
• Delivery proficiency of the EIS program including System Integration (SI) partners;
• Resource planning and management based on program financial commitments; and

Key Responsibilities

• Maintain end-to-end delivery control by keeping communication and alignment among Program teams, SaaS representatives, and EIS Product Owners, ensuring adherence to established standards, rules, and delivery frameworks;
• Technical Program Implementation - orchestrate the alignment of solution architecture, coordination of infrastructure, and the implementation of software to achieve a program's implementation objectives;
• Monitor and control project deliverable commitments, report and escalate where necessary variances to Program Director;
• Proactively assess implementation risks, and coordinate mitigation in collaboration with Program Management; and

Skills, Knowledge & Expertise

• 5+ years Professional Services or Insurance Industry project management;
• Insurance industry focused with background either as an analyst/technology employee of an insurance company or having acted as a consultant providing services to insurance companies; and Certifications (optional): SAFe, Scrum/Agile, PMP
• Strong Customer orientation;
• Practical experience in Agile methodology (preferably scrum);
• Project Management experience;
• Advanced user of Jira or other task tracking tools;
• Fluent in Japanese and business English
• Ability to work with partners and colleagues in a multicultural and different time zone environment;
• Ability to understand complex business processes;
• Knowledge of end-to-end implementation practices across skills (BA, Architecture, Development, QA); and
• Leadership and Managerial Skills:
  o Large team leadership and strategic planning;
  o Partner Management;
  o Company orientation; and
  o Thought Leadership.