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Posted 19 days ago

Program ManagerRxDiet

Program Manager

United StatesRemoteFull-time

AI Summary

The Program Manager serves as primary liaison to health plans, manages reporting and stakeholder relationships, coordinates health coaches, handles member support and onboarding, and oversees grocery operations for a food-as-medicine program.

About this role

As a Program Manager, you will play a crucial role in supporting the operations in the United States. You will manage tasks that support the program's success, including stakeholder management for the health plan, handling escalations, member/grocery operations, support, and reporting. This is a do-it-all role, and we need someone who wants to get their hands dirty and take on significant ownership and autonomy.

Key Responsibilities

  • Primary liaison to the health plans
  • Maanging and delivery of reporting
  • Managing relationships with key stakeholders
  • Working with our health coaches
  • Answering members questions
  • Helping members onboard/offboard
  • Handling grocery operations

Skills, Knowledge & Expertise

  • 3 years of Program Manager experience (Not Project Management or Product Management)
  • 3 years of experience working at a healthcare company.
  • 3 years of experience working with Medicare and/or Medicaid.
  • Previous experience working at an early-stage startup is preferred.
  • Previous experience handling member support through calls, texts, and emails.
  • Success working within a small team, having ownership of many areas
  • Excellent communication with the ability to build relationships at all levels of an organization.
  • A results-oriented mindset with a drive to exceed targets and deliver exceptional member experiences.
  • Ability to work independently, prioritize tasks, and manage time effectively.
  • You are interested in food-as-medicine, startups, and community health.
  • Willingness to travel as needed.

Benefits

  • Competitive salary and equity options.
  • 100% company-covered medical, dental, and vision insurance
  • 401K
  • Flexible PTO and fully remote work environment.
  • Home Office Stipend
  • Monthly Home Internet Stipend
  • 12 Weeks of medically tailored groceries for the whole family
  • The opportunity to make a tangible impact at a mission-driven company at the forefront of the "food as medicine" movement.

Skills

Escalation HandlingGrocery OperationsHealth Coaching CoordinationHealth Plan ManagementMedicaidMedicareMember OnboardingMember SupportReportingStakeholder Management

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