Program Manager

Project Delivery

Manage end‑to‑end delivery of customer implementation and delivery projects

Build and maintain project plans covering scope, timelines, milestones, risks, and dependencies

Track project progress and provide regular status reporting to customers and internal stakeholders

Identify, manage, and escalate risks and issues with clear recommendations

Customer & Stakeholder Management

Act as the primary day‑to‑day point of contact for assigned customer projects

Build strong working relationships with customer stakeholders

Ensure clear, proactive communication and expectation management throughout the project lifecycle

Cross‑Functional Coordination

Coordinate work across functional, technical, and operations teams

Facilitate project meetings, status calls, and Agile ceremonies as appropriate

Work effectively with global and distributed teams

Financial & Operational Control

Track project effort and burn against statement of work and budget

Flag scope changes, delivery risks, or commercial concerns early

Maintain accurate project documentation

Continuous Improvement

Apply standard delivery methodologies, tools, and templates

Contribute to ongoing improvements in delivery practices and reporting

Able to work EMEA or US business hours Monday to Friday and occasional weekends.

5–8 years of experience in project management for enterprise software or SaaS implementations

Experience managing multiple stakeholders and cross‑functional teams

Working knowledge of Agile, Waterfall, or hybrid delivery methodologies

Strong communication, organization, and stakeholder‑management skills

Experience using project management tools (e.g., Jira, MS Project, Smartsheet)

Prefer a bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience)

Comfortable working with global customers and distributed teams

Prefer experience with SaaS platforms, cloud solutions, integrations, or data‑driven applications

Exposure to post‑go‑live support, upgrades, or operational projects

PMP certification (or working toward it), and Agile or Scrum certification (CSM or equivalent) desirable

Nice to have - experience with pricing, CPQ, or enterprise commercial systems

Limited travel may be required (typically less than 20%), depending on project needs

Professional growth and Development opportunities.

Working within a team of friendly, skilled people where help is always within reach

Flexible working hours

4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday

High-end laptop (Dell or Mac)

Competitive pay and bonus

18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year.

16 hours of paid volunteer time off per year

Wedding gift and newborn gift allowance for employees.

26 weeks of paid maternity leave and one week of paid paternity leave.

12 wellness leaves for women employees

Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents.

Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered.

Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered.

Provident fund contributions