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Program Manager, Infrastructure Operations Intern [Summer 2027]Zoox · Foster City

Program Manager, Infrastructure Operations Intern [Summer 2027]

Foster CityHybrid

AI Summary

Supports infrastructure operations for Zoox's autonomous robotaxi fleet, analysing depot readiness, charging and service capacity, weather-contingency recall plans and future site build needs across multiple depot sites. Works across operations, facilities and engineering as a 12-week internship.

About this role

About Our Internship Program

Zoox's internship program offers hands-on experience with cutting-edge technology, mentorship from some of the industry's brightest minds, and the opportunity to make meaningful contributions to real projects. We seek interns who demonstrate strong academic performance, engagement beyond the classroom, intellectual curiosity, and a genuine interest in Zoox's mission.

Job Description

As an intern in the Infrastructure Operations team within Fleet Operations, you will support the critical infrastructure that keeps Zoox’s autonomous robotaxi fleet charged, serviced, and operating seamlessly. You will bridge operations, facilities, and engineering to tackle complex infrastructure readiness challenges across multiple depot sites and multi-generation vehicle platforms.

Zoox’s internship program provides hands-on experience with state-of-the-art technology, direct mentorship from industry leaders, and the opportunity to make an immediate impact on autonomous mobility at scale.

In this Role, You Will…

  • Improve Vehicle-to-Storage Ratios: Investigate and prototype a partner "flex-capacity" parking program to optimize parking ratios—surveying partner APIs for overflow-space booking, scoping commercial/retail partners for overnight capacity, and aligning with security and legal on access controls.

  • Assess Multi-Platform Depot Readiness: Map charging, service-bay, and diagnostic requirements across Zoox’s vehicle platforms (VH6, VH6+, VH6W, VH7, VT1, VL3) against national site capacity to produce site-by-site gap analyses.

  • Build Adverse-Weather Return-to-Base (RTB) Plans: Design infrastructure planning for severe weather and contingency recalls, prototyping tools (such as an Overwatch-integrated dashboard) to monitor safe-parking capacity in real time during mass RTB events.

  • Future-Proof Depot Infrastructure: Evaluate corrosion-resistant cabling standards, evaluate alternate charging connectors (e.g., NACS), scope automated vehicle inspection system integrations, and contribute to the long-term site build roadmap.

Internship Requirements

  • Currently working towards an MBA, Master’s in Industrial Engineering, Operations Research, Engineering Management, or related field.

  • Good academic standing and enrolled at an accredited college or university throughout the internship.

  • Expected graduation date between Fall 2027 and Summer 2028.

  • Able to commit to a full-time, 12-week internship.

  • Ability to relocate to the San Francisco Bay Area, California, for the duration of the internship.

  • Interns at Zoox may not use proprietary information for thesis or publication outside of Zoox.

Technical Qualifications

  • Proven track record of managing complex projects with diverse cross-functional stakeholders.

  • Advanced proficiency in data organization, manipulation, and modeling in Microsoft Excel or Google Sheets.

  • Strong structured problem-solving, operational planning, and analytical capabilities.

  • Exceptional written and verbal communication skills with the ability to summarize findings for executive leadership.

  • Comfort working in a fast-paced, high-growth, and collaborative environment.

Bonus Qualifications

  • Prior professional experience in the transportation, mobility, logistics, or automotive sectors.

  • Experience building complex financial, cost, or capacity models.

  • Background in operational strategy, program management, or supply chain infrastructure.

Skills

Capacity ModelingCharging InfrastructureCross-functional CoordinationData AnalysisExcelFinancial ModelingGoogle SheetsNACSOperational PlanningProject ManagementSite Readiness Analysis

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