Program Manager, Inventory

Step into a high-impact role where you will tackle complex, large-scale challenges across our end-to-end inventory management and supply chain ecosystem. As a Program Manager, Inventory at Pattern, you won't just maintain existing processes; you will step back, look at the bigger picture, and raise the bar on how inventory is managed across 60+ marketplaces. You will find the root causes behind our biggest inventory challenges, from forecasting and warehouse receipts to marketplace fees and storage costs, and build the standards, metrics and mechanisms that keep our partners' products in stock and in the right place.

Working alongside the Global Director of Merchandising & Innovation and our product and tech teams, you will turn what you find into repeatable programs and automated solutions. You will directly influence the technology that powers our global acceleration platform, and help shape Pattern's inventory and purchasing strategy and the future of inventory management. If you thrive on transforming ambiguity into scalable systems and driving measurable results across a complex global business, this is your opportunity to be a true game changer.

• Partner with inventory teams across markets to identify common themes and challenges, then deep-dive into the data to find the root causes behind forecast misses, excess, and storage issues.

• Define and track the input metrics and KPIs that drive forecast accuracy, inventory health, in-stock rates, and receiving performance, with documented definitions, validated data and review cadences that keep them on track.

• Lead continuous improvement initiatives across markets, clearing near-term barriers hands-on and turning lessons learned into standards.

• Find and act on marketplace fee and fulfillment optimization, including storage costs, low-inventory and capacity constraints.

• Design new mechanisms, metrics and ways of surfacing data global-first, identifying early where local conditions differ, and partner with our product and tech teams to turn them into automated solutions.

• Coordinate cross-functionally and across regions, prioritize improvement requests by impact and business case, keep programs on plan with clear requirements, milestones and status updates, and escalate risks early.

• Work with the Global Director of Merchandising & Innovation to shape inventory and purchasing strategy and the future state of inventory management, including where AI can support decisions under human oversight, and keep senior leaders informed through clear, data-backed narratives.

• 5+ years of program management experience and a proven track record as an operator and problem solver running complex programs and influencing cross-functional stakeholders, preferably in tech-forward enterprise retail, supply chain, or e-commerce environments.

• Deep analytical capability and a "Data Fanatic" mindset, comfortable unpacking complex data sets to isolate root causes and drive actionable decisions.

• Strong understanding of end-to-end inventory management, from forecast through order placement and receipt to stock being available at the intended location, and how marketplace fees shape the economics.

• Exceptional critical thinking skills, balancing strategy with detailed execution and continuous process optimization, and the technical grounding to define requirements and work with tech teams on automation and AI-driven workflows.

• Project Completion & Execution:

• Successfully identifies, designs, and implements scalable optimizations that resolve systemic operational bottlenecks.

• Translates complex operational challenges into clear technical requirements, partnering with product teams to roll out automated solutions on schedule.

• Introduces new mechanisms and metrics that surface opportunities early.

• Team Impact & Team of Doers:

• Removes manual overhead and workarounds for inventory managers, freeing teams to focus on strategic execution.

• Drives alignment between operational teams and corporate finance to optimize cash flow, weeks of supply, and inventory holding costs, while cutting avoidable marketplace fees.

• High-visibility ownership over high-impact operational systems in a rapidly scaling, global e-commerce enterprise.

• Direct pathway to lead larger global operational programs, continuous improvement teams, or digital transformation initiatives as Pattern expands.

• Regular, cross-functional collaboration with executive and functional leadership across Supply Chain, Technology, Product, and Finance.

• Broad exposure to end-to-end global commerce architecture across 60+ marketplaces, expanding expertise well beyond standard single-market operations.

• 30 Days: Immerse yourself in Pattern's inventory operations; shadow inventory managers, build relationships cross-functionally, and map how inventory is managed across regions.

• 60 Days: Complete a root-cause analysis on critical friction points; partner with Product to establish baseline input metrics and prioritize improvement opportunities.

• 90 Days: Deliver the roadmap of operational enhancements, establish KPI dashboards for inventory health, and make first recommendations on inventory and purchasing strategy.

This role is based in the US and reports to the Global Director of Merchandising & Innovation. You will join a growing team of operational and program excellence professionals, working closely with Inventory Managers, our product and tech teams, and partners across Finance, Brand Management, Warehouse Operations, and Logistics.

We are looking for individuals who are:

• Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.

• Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

• Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

• Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

1. Initial Recruiter Screen

2. Hiring Manager & Strategy Interview (focusing on operational philosophy, problem solving, and past impact)

3. Behavioral & Stakeholder Collaboration Interview (focusing on navigating complex scenarios and working across cross-functional teams)

4. Onsite / Panel Assessment & Topgrading Interview (including a task-based or case deep dive into systems optimization)

5. Executive Review & Offer

• Strong Nice-to-Haves:

• Prior program management experience within complex, tech-driven retail or supply chain companies.

• Direct experience with marketplace inventory management mechanics, FBA inventory health, storage fees, or marketplace supply chains.

• Tips to Stand Out During the Interview:

• Highlight Input vs. Output Metrics: Be ready to discuss how you define and influence input metrics (e.g., PO delivery accuracy, flow bottlenecks) to improve broad outputs like in-stock rates and cash flow.

• Showcase Root-Cause Problem Solving: Share concrete examples where you stepped back from everyday execution, uncovered systemic issues, and drove an end-to-end automated solution.

• Demonstrate Cross-Functional Influence: Discuss how you successfully navigate differing priorities across tech, finance, and operations to deliver cohesive results.