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Posted 8 days ago

Program SupervisorABC Traffic Programs · Santa Ana

Program Supervisor

Santa AnaOn-site

AI Summary

Oversees the administrative and daily case management operations of a traffic program office, supervising staff, managing client records, and assisting Spanish-speaking clients. Requires bilingual Spanish/English ability and drug and alcohol counselor registration or intern status.

About this role

We are looking to hire a Program Supervisor to join our team! The Supervisor will be responsible for overseeing the administrative activities of the office, daily case management, and assisting the office in any area needed.

Responsibilities:
Manage client records and information
Provide administrative assistance to clerical staff and cover counselors as needed
Perform other office tasks (replenish office supplies, distribute mail, custodial duties, answering phones, taking payments, etc.)

PROGRAM SUPERVISOR POSITION DESCRIPTION:

The Program Supervisor will be in charge of their individual office within the ABC Traffic Programs Corporation. The Supervisor will report directly to and work closely with the Corporate Staff. It will be the Supervisor’s responsibility to organize, staff, and operate the Program in conformance with all existing regulations.
It will be his/her responsibility to insure that program standards are constantly met, and that the program is functioning with the highest of standards; that the morale of the clients is excellent considering the circumstances, that the entire staff is adequately trained, and that any outside relationships are businesslike and professional.
The program supervisor will be bi-lingual in Spanish and will be called upon to assist Spanish speaking clients when the need arises.

Qualifications:
Ability to prioritize and multi-task
Bilingual Spanish/English
Strong organizational skills
Deadline and detail-oriented
Strong leadership qualities
Registered Drug and Alcohol Counselor and/or Registration as an Intern upon hiring

Schedule: ~38 hour work week
Set Schedule, hours vary within Office hours Monday-Thursday 9am-6pm, Friday 9-5pm and one Saturday per month 8:00am-12:00pm


Skills

Administrative OperationsCase ManagementClient Records ManagementCounselor RegistrationDrug And Alcohol CounselingMail DistributionOffice AdministrationPayment ProcessingRegulatory ComplianceSpanish LanguageStaff Training

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