Program Support Assistant

The case management associate participates on the Case Management Team (CMT), with the guidance of the nurse case manager and social worker, assists in facilitating appropriate patient placement; utilizes hospital and community resources for continuity of patient care; serves as Utilization Management liaison; collaborates with Medical staff, CMT members, Business Office, Medical Records and other hospital staff; performs other duties as assigned.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year Job related experience in a healthcare setting.

Preferred Qualifications:

• Associate's Degree
• Bachelor's Degree
• Upon hire: Nursing Assistant Certification (CNA), Health Unit Coordinator (HUC), Medical Terminology
• Prior experience in discharge planning, billing, utilization review, financial counseling or registration.
• Proficiency in medical terminology.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.