Project Manager - Retail, Commercial & Hospitality

Hallmarc National Projects is an Australia-wide,end-to-end turnkey fitout company with over 22 years of building industry experience.Founded by Marcus Hall in 2016,we deliver fitouts across three core sectors–Retail,Hospitality and Commercial–with in-house joinery manufacturing on the Gold Coast and a trusted network of specialist trade partners nationwide.

Our clients are a diverse cross-section of Australia’s leading brands–Just Group(1,000+stores over 15 years),TAB,Zambrero,Industrie,Vodafone,and many more.Whether retail,hospitality or commercial,we deliver turn-key management solutions across sectors and at scale.We hold shopfitting licences in VIC,QLD,SA,WA and ACT.

‘Spaces to be remembered.’

We are Cm3 certified with zero incidents across a decade of operations.98%of our 650+projects have been delivered on time.75%of our team have been with us for 5+years.We are senior,experienced and we genuinely enjoy what we do–from the work itself through to our regular team events and annual award nights.

THE OPPORTUNITY

Hallmarc is growing and we’re adding a Project Manager to strengthen our delivery capability across retail,hospitality and commercial fitout projects nationally.This is a hands-on PM role–you’ll own projects end-to-end,from initial concept through manufacturing coordination,trade management and quality handover.

Beyond delivery,this role carries a genuine account management responsibility.You’ll manage existing client relationships and actively contribute to building new ones–not as a sales function,but as a PM who understands that the best new work comes from doing exceptional work and staying close to the people who matter.

You’ll work directly with an experienced GM+Managing Director and a small,senior team(Project Managers,Project Coordinators,Accounts).No bureaucracy,no layers.We are a fun,energetic business with an experienced-operator mindset and a genuine‘can do’client attitude.If you’re ready to make an impact in a dynamic environment and thrive in a team that works hard and celebrates together,we’d love to hear from you.

KEY RESPONSIBILITIES

Project Delivery

• Manage multiple fitout projects simultaneously across retail,hospitality and commercial sectors,from commissioning through to quality handover
• Develop detailed project plans,programs and budgets;deliver on time and within financial targets
• Coordinate in-house joinery manufacturing schedules with the Gold Coast workshop team
• Schedule and manage all trades on site:electrical,plumbing,tiling,plastering,painting,concrete cutting and structural works
• Conduct regular site visits including night works and shopping centre environments
• Manage variations,design changes and unforeseen site conditions with a solutions-first approach–we work problems out,we don’t walk away from them
• Deliver to Hallmarc’s quality standards with defect-free handovers every time

Compliance&Safety

• Ensure compliance with building codes,Australian Standards,and shopping centre/landlord requirements(white/red cards,access protocols)
• Maintain Hallmarc’s zero-incident safety record through proactive site management and Cm3 compliance
• Manage planning permits,building certifications and council approvals where required

Client&Account Management

• Serve as the primary point of contact for clients throughout the full project lifecycle
• Build and maintain strong relationships with brand managers,property teams,architects and designers
• Manage client expectations with clear,calm and concise communication–no surprises,no drama
• Proactively manage existing accounts and identify opportunities for repeat work and new referrals
• Leverage your industry network to support Hallmarc’s growth across new and existing accounts
• Contribute to the preparation of tenders,proposals and capability presentations for prospective clients

Requirements

ABOUT YOU

Essential

• Minimum 5 years’experience as a Project Manager in shopfitting,retail fitout,hospitality fitout or commercial interiors
• Demonstrated ability to manage multiple concurrent projects across diverse locations
• Trade background or deep understanding of fitout construction methodology(joinery,electrical,plumbing,tiling,structural)
• Experience in shopping centre environments including night works,defit and landlord compliance
• Industry contacts and relationships in retail,hospitality and/or commercial fitout(brands,operators,property groups,architects,designers)
• The kind of PM who keeps clients calm and trades accountable–clear,direct and no waffle
• Proficiency with project management software,Microsoft Office and digital reporting tools
• Current White Card and valid driver’s licence
• Willingness to travel interstate as projects require

Desirable

• Experience with Nexvia project management software
• Trade qualification(Cabinet Making,Carpentry or related)
• Diploma of Project Management or Cert IV in Building&Construction
• National rollout experience(multi-site,multi-state delivery)
• Existing relationships with retails,commercial or hospitality operators
• Back-of-house hospitality fitout experience(exhaust systems,grease traps,hydraulics,three-phase power)

Benefits

WHAT WE OFFER

• $140,000–$160,000 base salary+superannuation(commensurate with experience and client relationships)
• Phone and laptop provided
• Genuine flexibility on location–Melbourne or Gold Coast based,with interstate travel as needed
• Direct access to the Managing Director–no layers between you and decision-makers
• A senior,experienced team–75%of our people have been with us for 5+years
• A fun,energetic culture with regular team events and annual awards nights
• Real growth opportunity with a business actively expanding across all three sectors nationally
• A culture built on problem-solving and accountability–we sit down and work it out