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Project Manager – Tax Operations Transformation

WarsawHybrid

AI Summary

Leads program streams in a global transformation to industrialize and centralize tax operations across Custody, Fund Accounting, and Transfer Agency, driving alignment, governance, and delivery of a standardized operating model.

About this role

Job Description: Project Manager – Tax Operations Transformation

Location: Remote (Poland) / Occasional office visits

Duration: 12 months (with option to extend)

Start Date: Q1 2027 (January / March)

About the Role

We are seeking experienced Project Managers to lead key streams within a multi-year, global transformation initiative. The program aims to industrialize and centralize tax operations across Custody, Fund Accounting, and Transfer Agency—replacing manual, fragmented processes with a standardized, automated, and scalable operational model.

We are recruiting for two distinct profiles:

  • Profile 1 (Tax Data & Master Data Management Focus): Owns the creation of the Single Source of Truth for all tax references across lines of business. Industrializes tax data via a Gold Source Model to eliminate bespoke exceptions and enable automated workflows and self-service reporting.

  • Profile 2 (Target Operating Model & Consulting Focus): Designs and rolls out the Tax Operating Model Blueprint. Transitions operational teams to industrialized standards by defining daily procedures, controls, KPIs, SLAs, and client-facing delivery frameworks.

Key Responsibilities

  • Lead assigned program streams to meet target milestones, including vendor RFIs, platform rollouts, and regulatory readiness initiatives (e.g., US QI declarations and reclaims).

  • Drive cross-business alignment across Custody, Fund Accounting, and Transfer Agency stakeholders.

  • Apply Agile methodologies to ensure continuous value delivery throughout the project lifecycle.

  • Establish, monitor, and report on key program metrics and KPIs to senior management.

  • Embed subject-matter governance, standardized controls, and data management into daily operations.

Experience & Background

  • Total Experience: 8+ years of professional experience in project management.

  • Financial Services: 3+ years in Banking or Financial Services (Securities Services / Asset Servicing experience is a strong plus).

  • Consulting Experience: Background in advisory/consulting is required for Profile 2 (TOM focus).

Domain & Technical Knowledge

  • Profile 1: Expertise in Tax/Regulatory operational requirements and Master Data Management (MDM).

  • Profile 2: Strong background in Target Operating Model (TOM) design, process mapping, SLA definition, and operational change.

  • Certifications: PMI, PRINCE2, or Agile certifications are a plus.

  • Tools: Advanced proficiency in Microsoft Office (Excel, PowerPoint, Visio, Word).

Soft Skills & Languages

  • Languages: Fluent English (C1+ required, written and spoken). French is a strong plus.

  • Exceptional stakeholder management and communication skills with senior management.

  • Strong ability to turn complex operational topics into clear, actionable plans.

  • Autonomous, highly organized, and comfortable working in dynamic, multi-disciplinary teams.

Skills

Agile MethodologiesCross-functional AlignmentKPI MonitoringMaster Data Management (MDM)Microsoft Office (Excel, PowerPoint, Visio, Word)Operational Change ManagementPMIPRINCE2Process MappingProject ManagementRegulatory Readiness (US QI Declarations And Reclaims)SLA DefinitionStakeholder ManagementTarget Operating Model (TOM) DesignVendor RFI Management

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