Project One Training and Repair Technician

The Manufacturing Training & Repair Specialistis responsible fordeveloping employee capabilities through structured training, skills development, and cross-training initiatives while supporting production through repair, rework, and quality improvement activities. This role serves as a key resource for onboarding new employees,maintainingtraining documentation, managing skill matrices, and improving workforce flexibility and proficiency.

The ideal candidate is a self-motivated individual who takes initiative, works independently with minimal direction, anddemonstratesa strong senseof urgency in supporting employee development, product quality, and repair activities.

Approximate Time Allocation: Training & Development (30%); Repairs, Rework & Operational Support (70%).

Key Responsibilities

• Conduct onboarding and training for new employees on products, processes, technologies, tools, and standard work instructions.

• Develop,maintain, and administer training programs to improve workforce skills and competency.

• Manage and update employee skill matrices and training records.

• Evaluate employeeproficiencyand recommend development opportunities.

• Coordinate and deliver cross-training initiatives to increase workforce flexibility and operational coverage.

• Develop andmaintaintraining documentation, work instructions, and process guides.

• Conduct follow-up evaluations to verify training effectiveness and retention.

• Perform product repairs and rework activities on products and assemblies.

• Diagnose product defects and implement effective corrective actions.

• Perform buffing, polishing, and cosmetic restoration to meet product appearance standards.

• Maintain repair logs, tracking systems, and related documentation.

• Complete cosmetic touch-ups and finishing work to ensure products meet quality and appearance expectations.

• Collaborate with Quality and Production teams toidentifyrecurring issues and implement improvements.

• Support continuous improvement initiatives focused on safety, quality, productivity, and employee development.

Requirements

• Minimum of 3 years of experience in a manufacturing, assembly, repair, or production environment or bike industry shop experience.

• 1-2 years training, mentoring, or coaching employees preferred.

• Experience with product repair, rework, buffing, polishing, finishing, and cosmetic restoration techniques preferred.

• Strong understanding of manufacturing processes, assembly methods, and quality standards.

• Ability to work independently, prioritize work effectively, andoperatewith minimal supervision.

• Strong senseof urgency and effective problem-solving skills.