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Posted 23 days ago

Property Manager - Operations LeaderThrive · Louisville

Property Manager - Operations Leader

LouisvilleOn-site

AI Summary

Leads daily operations of a residential property, managing leasing and maintenance teams, driving performance, and improving processes to ensure a high-quality resident experience.

About this role

About the Role

We are seeking a hands-on Property Manager / Operations Leader to oversee the daily operations of a residential community.

This is a leadership and operations role, focused on driving property performance, strengthening processes, and ensuring a consistently high-quality resident experience. You will serve as the operational leader for the property, supporting the team, addressing challenges, and identifying opportunities to improve how things work.


What You’ll Do

  • Lead daily operations for the residential community

  • Manage and develop on-site leasing and maintenance teams

  • Serve as the primary escalation point for operational and personnel issues

  • Drive accountability for performance, service standards, and outcomes

  • Oversee leasing performance, occupancy, and pricing activity

  • Conduct regular 1:1s with team members to support growth and performance

  • Identify gaps in process and implement operational improvements

  • Track KPIs and ensure accurate property-level reporting

  • Support lease-up activity and the integration of new acquisitions as needed

  • Partner with centralized teams to improve systems and execution


What Success Looks Like

You will succeed in this role if you:

  • Thrive in environments where things are still being built and improved

  • Naturally take ownership and bring structure to complexity

  • Balance people leadership with operational discipline

  • Focus on solving root causes, not just day-to-day issues

  • Are comfortable managing multiple priorities within a fast-paced property environment


Ideal Background

  • Property management or hospitality/service leadership experience

  • Experience managing residential property operations preferred

  • Experience leading small teams, including leasing and maintenance

  • Exposure to lease-ups, acquisitions, or property transitions is a plus

  • Strong communicator with a people-first leadership style


Why This Role

  • Opportunity to step into a true property leadership position

  • High autonomy to improve processes and shape operations

  • Growing organization with expansion plans

  • Direct impact on the team, residents, and operational success

  • Stable base salary + bonus potential


We’re Looking For Someone Who…

Isn’t just maintaining properties, but actively improving them.
A leader who builds structure, supports people, and drives better outcomes across multiple communities.


Skills

KPI TrackingLeasing OperationsMaintenance Team ManagementOperational Process ImprovementPerformance ManagementProperty ManagementResidential Property OperationsTeam Leadership

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