QC Coordinator

Qc Coordinator - Job Description

Thermo Fisher Scientific Language Services is looking for a Quality Check (QC) Coordinator with experience in translation project management to join the in-house Language Management Team.

As a QC Coordinator, you will play a critical role in ensuring the quality and timely delivery of our translation projects. This fast-paced position requires exceptional organizational skills, the ability to manage multiple tasks, and effective communication with various stakeholders. You must be proactive and capable of working under pressure to meet tight QC deadlines while keeping a streamlined process.

Essential functions would include:

• Coordinating and assigning QC requests to in-house or external linguists, covering various languages and countries, and ensuring assignments meet required deadlines.

• Tracking the progress of freelance QC projects to maintain quality, delivery schedules, and budget adherence.

• Managing daily communication with QC clients regarding project status to maintain high satisfaction levels.

• Fostering strong connections with the internal Language Specialist Team and clinical study teams to promote customer delight.

• Ensuring accurate and consistent recording of QC data for effective business analysis of key performance indicators (KPIs).

• Completing all QC project-related administrative and financial processes.

• Providing support to the Translation Project Management Team.

Applicants should meet one of the below educational/professional requirements:

Bachelor's degree in Translation, Linguistics, or Language Studies from a recognized institution.

OR Bachelor's degree in another field and 2 years of full-time translation coordination or project management experience (preferably in the localization/translation industry).

OR 5 years of full-time translation coordination or project management experience (preferably in the localization/translation industry) if no Bachelor's degree.

Preferred Knowledge, Skills and Abilities:
Experience managing localized deliverables.

Proficiency with CAT/TMS tools.

Proven multi-tasking, time management, organization skills, and attention to detail.

Excellent oral, written, and interpersonal communication skills.

Strong proficiency in MS Office Suite, especially Excel.

Power BI and/or Power Automate experience preferred.