
Posted 3 days ago
QIA Specialist Supportive Services Trainer - 11006
DenverOn-siteFull-time
AI Summary
The QIA Specialist Supportive Services Trainer monitors EHR documentation quality, delivers training and coaching to supportive services staff, runs audits and reports, and drives quality improvement and compliance.
About this role
This position will be posted for a minimum of 5 days
The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.
Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:
· Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
· Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.
· Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
· Achieving excellence through continuous quality assurance, innovation and professional development.
· Using resources judiciously and effectively.
The QI & A Specialist is part of a team of people who provide training, EHR workflow management, reporting and performance analysis while managing a process of continual quality improvement and broad support to the organization. This team collaborates with organization leadership and various other workforce members to facilitate ongoing learning and high-quality client care through data-driven decisions, analysis, and training.
Additional Requirement
Coalition Benefits
The effective date for your benefits will be the first of the month following your date of hire.
Essential Job Functions
• Collaborate extensively with the Supportive Services trainer to provide high quality leadership and training to the supportive services staff.
• Conduct regular reviews/audits of supportive services staff documentation. Run reports, analyze activities, audit documentation, plan quality improvement projects and retrain/reeducate as often as needed to improve performance.
• Report regularly on audit results and compliance measures to leadership; work with leadership to identify risks and liabilities.
• Manage adherence to supportive services policies and procedures; ensure compliance with best practice guidelines.
• Engage in regular communication and training of managers/directors to discuss audit findings, review reports, provide support, and identify areas of focus for supervision/ongoing learning.
• Participate as an EHR Superuser to assist with training efforts, advise on system changes and EHR upgrades, and test new tools, processes, and other initiatives.
• Cosign/review charting of direct services by supportive services staff in training phase and during periods of quality improvement.
• Ensure timely and accurate recording of all clinical/non-clinical services, communications, and tasks in the EHR and other systems as required while maintaining complete up-to-date charts using the system and any future upgrades as directed.
• Performs other duties as assigned.
Qualifications Summary
Skills
Behavioral HealthCase ManagementClient NavigationData AnalysisData ManagementDocumentation AuditingEHRPeer SpecialistQuality ImprovementTrauma-informed Care
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