Quality Assurance (QA)
AI Summary
Plans and executes quality assurance strategy, tests products, identifies defects, and drives continuous improvements to boost customer satisfaction.
About this role
Quality Assurance (QA)
Kompas Gramedia has been part of Indonesia’s journey of enlightening people’s for the past 50+ years. Now, we are expanding the business through Media, Retail & Publishing, Hospitality, Manufactures, Event & Venue, also Educations. We are not only present as a business entity, but also contribute directly to build the character of human beings by our products and services to support our goal, is to enlightening people's.
Quality Assurance will be responsible for creating and implementing strategy for quality coordination and testing as well as suggesting solutions to identified quality problems by keep improving the testing process.
Qualifications
- Test current products and identifying deficiencies
- Suggest solutions to identified product problems
- Investigate product quality in order to make improvements to achieve better customer satisfaction
- Plan, create and manage the overall Quality Planning strategy
- Collaborate with the Product Development team to ensure consistent project execution
- Identify quality assurance process bottleneck and suggest actions for improvement
- Oversee continuous improvement projects
- Experience in coaching team member
- Communication skills to interact with team members and support personnel
- Bachelors' degree in Computer Science or equivalent from a reputable university
Additional Information
Require at least 2 years of work experience
Skills
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