Quality Assurance Specialist

Quality Assurance Specialist

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

• Quality Assurance Spec

• Call Center Environment

• Listening to inbound calls to make sure reps are saying the right things "quality" etc.

• HC NOT REQUIRED

Qualifications

Requirements:

• 2+ year’s Quality Assurance or related experience in call center environment

• 2+ years of Sales and/or Customer Service experience and/or Quality assurance auditing experience in a managed care or other healthcare environment may be considered in lieu of degree

• Must have excellent interpersonal skills

Hours for this Position:

Shift: Training:

• 8am- 6pm M-F, Attendance is Mandatory (approx. 6 weeks long)

Shift after training:

• Monday- Sunday: 8a-8p (shifts will vary- all candidates must be available 7 days a week after October 1st)

• They will work a 5 day work week, 8 hours per day throughout every week:

• Ex: Tuesday – Saturday 10-7p OR Wednesday-Sunday 9-6p etc

Advantages of this Opportunity:

• Competitive salary $13.00

• Fun and positive work environment

• Benefits offered Medical, Dental, Vision

Additional Information

Please reach out to Omar Cervantes at 407-478-0332 ext 129 if interested in the position