Quality Engineer

Join a recognized industry leader - Alliance North America was proudly named a 2025 Top Workplace in the Manufacturing Industry, an honor based entirely on feedback from our own employees about our culture, values, and workplace experience.

Alliance North America was established in 2017 and is proud to be the sole North American supplier of AIRMAN Power Generators, AIRMAN Air Compressors, and ANA’s patented EBOSS® Hybrid Energy System and Smart load bank system.  Our commitment to our customers is to Make their World Easier, by answering the phone, understanding their needs, and taking ownership to provide them solutions. With a large parts inventory and more than 90% of all orders shipping within 24 hours, you never have to worry about spare parts. We help keep your fleet in top condition with our world class Support Department, who are always ready to help and be a resource by providing training on our equipment.

ANA is headquartered in Henderson, Nevada, with locations in Cypress, California, and Spartanburg, South Carolina. ANA is growing and scaling, and we are seeking a Quality Engineer to join our growing team in an onsite position in Henderson, Nevada.

As a Quality Engineer, you will be responsible for ensuring products and manufacturing processes meet company, customer, and regulatory quality requirements. This role works closely with Engineering, Manufacturing, Supply Chain, Service, and Customers to identify quality issues, implement corrective actions, improve processes, and prevent defects using continuous improvement methodologies.

This position is fully onsite, and the work schedule is weekdays from 8:00 am – 5:00 pm. This role reports to the Quality Manager.

Product Quality:

Develop and maintain quality standards and inspection criteria.

Ensure products meet engineering specifications and customer requirements.

Conduct first article inspections (FAI) and production validation.

Review production documentation for quality compliance.

Process Improvement:

Analyze manufacturing processes to reduce defects and variation.

Lead continuous improvement initiatives using Lean Manufacturing and Six Sigma tools.

Implement mistake-proofing (Poka-Yoke) solutions.

Improve production yields and reduce scrap.

Root Cause Analysis:

Investigate customer complaints and warranty failures.

Lead root cause investigations using:

• 5 Why Analysis
• Fishbone Diagram (Ishikawa)
• Fault Tree Analysis
• 8D Corrective Action
• Verify effectiveness of corrective actions.

Quality Systems:

• Maintain compliance with:
  • ISO 9001
  • Customer quality requirements
  • Internal Quality Management System (QMS)
  • Assist with internal and external audits.
  • Develop Standard Operating Procedures (SOPs).

  Supplier Quality:

  • Evaluate supplier performance.
  • Review incoming material quality.
  • Work with suppliers to resolve quality issues.
  • Perform supplier audits when required.

  Statistical Analysis:

  • Monitor production quality metrics.
  • Perform Statistical Process Control (SPC).
  • Analyze trends using:
    • Pareto Charts
    • Control Charts
    • Cp/Cpk Studies
    • Process Capability Analysis

    Nonconformance Management:

    • Review and disposition nonconforming materials.
    • Issue Nonconformance Reports (NCRs).
    • Lead Corrective and Preventive Actions (CAPA).
    • Verify implementation of corrective actions.

    Cross-Functional Support

    • Support Engineering during new product development.
    • Participate in Design Reviews and PFMEA.
    • Assist Manufacturing with process improvements.
    • Support Service and Warranty departments with field failure investigations.

    Customer Support:

    • Participate in customer audits.
    • Respond to customer quality concerns.
    • Assist with warranty investigations.
    • Improve customer satisfaction through quality improvements.

    Daily Responsibilities:

    • Review production quality issues.
    • Investigate defects and failures.
    • Conduct root cause analysis.
    • Review inspection reports.
    • Monitor production KPIs.
    • Update quality documentation.
    • Participate in production meetings.
    • Train employees on quality procedures.
    • Support manufacturing floor activities.
    • Review warranty claims and field reports.

Required Qualifications:

Technical Skills:

GD&T (Geometric Dimensioning & Tolerancing)

Blueprint interpretation

PFMEA

DFMEA

Control Plans

Statistical Process Control (SPC)

MSA (Measurement System Analysis)

Root Cause Analysis

ISO 9001

APQP (preferred)

PPAP (preferred)

Software:

Microsoft Excel

Microsoft Office

ERP systems

Minitab (preferred)

Power BI (preferred)

Quality Management Systems (QMS)

Preferred Qualifications:

Bachelor's degree in Engineering, Manufacturing, Industrial Engineering, or a related field.

3–5 years of experience in manufacturing quality.

ASQ Certified Quality Engineer (CQE) preferred.

Lean Six Sigma Green Belt or Black Belt preferred.

Key Performance Indicators (KPIs):

First Pass Yield (FPY)

Defect Rate (PPM)

Customer Complaint Rate

Warranty Cost

Cost of Poor Quality (COPQ)

Scrap Rate

Rework Rate

Corrective Action Closure Time

Audit Findings

Supplier Quality Performance

On-Time CAPA Completion

Customer Satisfaction Score

Core Competencies:

Analytical thinking

Problem solving

Attention to detail

Communication skills

Team collaboration

Decision making

Leadership

Time management

Continuous improvement mindset

Customer focus

Manufacturing Environment (Industrial Power Generation / Generator Systems):

For a company that manufactures industrial generators, energy storage systems (ESS), and mobile power equipment, a Quality Engineer would also be expected to:

Lead Production Part Approval Process (PPAP) activities.

Support Pre-Delivery Inspection (PDI) quality improvements.

Analyze field failures and warranty claims.

Partner with Service to identify recurring equipment issues.

Ensure compliance with UL, NEC, and applicable regulatory standards.

Review engineering change requests (ECRs/ECOs) for quality impact.

Track quality metrics and present reports to leadership.

Reduce warranty costs through proactive corrective actions.

Support new product launches by validating manufacturing processes and documentation.