Quality Team Leader
AI Summary
Manages the Quality team in a warehouse setting, ensuring operational continuity, driving quality processes, and acting as the primary point of contact for quality-related topics.
About this role
Quality Team Leader
Engineered in Berlin. Driving the Future of Europe.
At AUTODOC, we are proud to be a homegrown European success story. Founded in Berlin in 2008 and still headquartered in the heart of the continent today, we have evolved from a local specialist into Europe’s leading online platform for the automotive aftermarket.
Our strength lies in our unique identity: we are a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. This continental focus allows us to blend our heritage with high-tech innovation, staying agile and closely connected to the markets we serve.
Today, our team of more than 5,500 professionals from over 50 different countries is redefining mobility through cutting-edge technology. Bring your talent and expertise to a company that is building a sustainable, tech-driven future for drivers everywhere.
Come join us and impact the future of AUTODOC!
We are looking for a dedicated Quality Team Leader to serve as the first-line manager for blue-collar staff within the Quality Department. In this role, you will act as the primary Point of Contact (POC) for all business functions regarding quality-related topics at this location. Your mission is to ensure operational continuity and facilitate communication for both regular warehouse operations and Private Brand specific actions. This role requires you to be fully immersed in daily shop-floor operations, driving quality processes, and actively challenging the operational status quo.
- Team Leadership: Guide, coordinate, and coach the QA team in their day-to-day operations.
- Operational Continuity: Ensure continuity and effective communication for standard warehouse operations as well as Private Brand specific actions, including incoming inspections, NCR-product management, and QRAR handling.
- Quality & Standardization: Execute daily quality operations, maintain standardization, and proactively improve process standards across the warehouse.
- Performance Monitoring & Problem Solving: Monitor product and process quality performance by reporting daily, running root cause analyses, and implementing Corrective and Preventive Actions (CAPAs). Investigate the causes of non-conformances and implement effective solutions.
- Metrics & KPIs: Track quality assurance metrics. Set productivity targets and KPIs for the Quality team to ensure high efficiency, and implement QRQC standards for root-cause quality problem-solving.
- Culture & Safety: Ensure strict compliance with OHESS (Occupational Health, Environment, and Safety Standards) principles and reinforce this attitude within the Quality department. Foster a strong culture focused on a quality mindset and continuous improvement.
Qualifications
- Practical knowledge of large-scale warehouse operations, ideally within the context of Quality (Inbound/Outbound audits) and Inventory Control audits.
- Basic product quality knowledge derived from the logistics or production industry.
- Strong analytical reasoning, structured issue resolution skills, critical thinking, and a proactive problem-solving approach.
- Proficiency in MS Office applications (specifically Excel and Power BI).
- A basic understanding of Lean operational concepts.
- Communicative proficiency in English, alongside knowledge of the Polish language.
- Excellent communication skills.
- Secondary or bachelor's degree.
Preferred Qualifications:
- Experience in leading or supervising a small team.
- Knowledge of the Russian language, as all Private Brand documentation is in Russian.
- Minimum of 5 years of quality assurance experience
Additional Information
- Competitive salaries based on your professional experience;
- Stable employment in a fast-growing international company;
- A cafeteria benefits system that lets you choose from options such as life insurance, private medical care, a sports card, cinema tickets, and more;
- Guaranteed 26 vacation days per calendar year;
- An extra day off to celebrate your birthday;
- Mental Wellbeing Program – free and confidential mental and physical health support services for you and your immediate family, covering a wide range of personal and work-related issues;
- AUTODOC corporate discount for purchasing car parts at special rates for personal use;
- Opportunities for advancement, further training (over 650 courses on soft and hard skills available on our e-learning platform), and coaching;
- Free English, German, and Polish language classes.
Skills
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