Real Estate Management - Assistant

Outsourcing Advantage is seeking a motivated and organized Real Estate Management Assistant to join our dynamic team. In this role, you will provide essential administrative and tenant‑support services for a property management operation. Your primary responsibilities include answering tenant phone calls, entering and tracking maintenance tickets, and assisting with rent collection.

Responsibilities:

Tenant Communication: Answer incoming phone calls from tenants in a courteous and professional manner.

Maintenance Coordination :Enter maintenance work orders/tickets into the client’s software based on tenant reports.

Rent Collection & Billing Support Contact tenants regarding late payments, payment arrangements, or balance inquiries—following up when payment commitments are made.

Requirements

• Strong verbal and written communication skills in English, And Spanish at least at a level of C1 Advanced.
• Excellent organizational skills with a detail-oriented approach.
• Proficient in Microsoft Office Suite
• Strong interpersonal skills and a customer-focused mindset.
• Basic computer skills; experience with property management software (Property- Meld) s a plus.
• Professional, friendly, and solutions‑oriented attitude.

Benefits

• Opportunity to work on diverse and exciting projects.
• Supportive and collaborative work environment.
• Weekly payments.
• Weekly incentives based on performance.
• Weekends off.
• Opportunity to work on diverse and exciting projects.
• Supportive and collaborative work environment.
• Weekly payments.
• Weekly Incentives based on performance
• Weekends off.
• Hiring Bonus
• Growth Opportunities
• Referral Bonus
• National holidays pay double the hourly rate
• US Holidays Off when applicable
• Best work environment in Santiago
• Morning shift available.
• Back-office positions