Posted 5 days ago
Receptionist Administrator
AI Summary
Welcomes patients, manages appointments and calls, processes invoices and payments, maintains patient records, and supports NHS and private patient administration at an independent opticians practice.
About this role
What’s in it for you?
Receptionist Vacancy - Norman Prince Crowthorne
We’re proud to be an independent practice where patient care always comes first, and joining us as our new Receptionist means being the first welcome our patients recieve each day. You would be part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you're looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.
You will also receive:
- Your birthday off work
- No Sunday or bank holiday working
- Access to Simply Health (claim cashback on healthcare purchases) OR Access to HSF Healthplan
- Retail discounts
- Cycle to work scheme
About the Role
Receptionist – Norman Prince Opticians, Crowthorne
Part-time | Minimum 30 hours per week | Monday, Tuesday, Wednesday + alternate Friday & Saturday
We’re looking for a friendly, organised Receptionist to join the team at Norman Prince Opticians in Crowthorne, helping us deliver an exceptional experience for every patient.
This is a varied role combining reception, administration and patient care. You’ll be the first point of contact for our patients, helping the practice run smoothly from the moment they arrive through to their ongoing care.
What you’ll be doing:
Welcoming patients and providing excellent customer service
Answering calls and managing appointments
Processing invoices, payments and general administration
Keeping patient records accurate and up to date
Supporting NHS and private patient administration
Liaising with patients regarding appointments and collections
Helping with the day-to-day running and presentation of the practice
Supporting the wider team wherever needed
About you
We’re looking for someone who is warm, reliable and organised, with excellent attention to detail and a genuine enjoyment of working with people.
Optical experience is not essential, we’re happy to train the right person. What matters most is a positive, can-do attitude, good communication skills and a real commitment to providing excellent patient care.
About Norman Prince
We’re a well-established independent practice with a strong reputation for personalised eyecare and a friendly, patient-focused approach. We offer a fantastic range of eyewear alongside comprehensive eye examinations and specialist services.
If you’re looking for a varied role where you can become a valued part of a friendly team and make a real difference to our patients, we’d love to hear from you.
What's Next?
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
Salary - Max
GBP £12.71Salary - Min
GBP £12.71Skills
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