Receptionist

Key Responsibilities

• Greet clients, staff, and visitors with professionalism and warmth
• Answer phones, direct calls, and take messages accurately
• Provide helpful information to families about scheduling, intake, and billing
• Manage front desk sign-ins and notify staff of arrivals
• Maintain a clean, welcoming front desk and lobby area
• Handle mail, deliveries, and office supply inventory
• Coordinate with the scheduling team on client absences or delays
• Support administrative tasks such as filing, faxing, and copying
• Maintain positive relationships with staff, visitors, and external partners
• Ensure a smooth day-to-day flow and report any concerns to clinic leadership

Skills, Knowledge & Expertise

• 1–2 years of office experience (healthcare or therapy setting preferred)
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong organizational, multitasking, and communication skills
• Friendly, professional demeanor with a team-first attitude
• Ability to maintain confidentiality and handle sensitive information
• Strong time management and problem-solving skills
• Comfortable interacting with children, families, and clinical teams

Benefits

• Competitive pay based on experience
• Medical, dental, and vision insurance
• 401(k) with company match
• Up to two weeks of PTO plus nine paid holidays
• A supportive and collaborative work environment
• A mission you can be proud of: helping children thrive