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Receptionist

Rethymno, Crete, GreeceRemote

AI Summary

Greets and assists hotel guests during check-in and check-out, handles reservations and inquiries, and coordinates with hotel departments to ensure a smooth guest experience.

About this role

START NOW. LEAD INTO 2027

Join our team today and build your next career chapter with Grecotel.

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Receptionist to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

Responsibilities

  • Welcome and greet guests in a friendly and professional manner
  • Check-in and check-out guests, ensuring a smooth and efficient process
  • Handle guest requests, inquiries, and complaints with professionalism and tact
  • Manage reservations and ensure accurate and up-to-date information
  • Coordinate with other hotel departments to meet guest needs
  • Maintain a clean and organized front desk area

Requirements

  • Prior experience as a Receptionist or in a customer service role is preferred
  • Excellent communication and interpersonal skills
  • Professional and friendly demeanor
  • Ability to multitask and handle multiple phone lines
  • Proficient in using computer systems and hotel software
  • Knowledge of local attractions and services
  • Fluency in English, knowledge of additional languages will be considered as an asset

Benefits

  • Competitive salary package and additional benefits
  • Career development within Greece's leading hospitality group
  • Opportunities for internal mobility and long-term career growth
  • Accommodation (if necessary) and full board
  • Transportation support and/or travel expenses
  • Access to training and educational programs
  • A dynamic and supportive working environment
  • Employee discounts across Grecotel hotels and selected partner businesses
  • A people-focused culture built on teamwork, respect and excellence

Skills

Computer SystemsCustomer ServiceHotel SoftwareMultitaskingReservations Management

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