Posted 3 months ago
Receptionist
AI Summary
The Receptionist serves as the first point of contact for visitors and callers, handling front desk operations, customer service, administrative support, and coordination to ensure a professional and organized office environment.
About this role
We are seeking a Receptionist to join our team!
The Receptionist serves as the first point of contact for visitors and callers, ensuring a professional, welcoming, and organized front desk experience. This role combines customer service, administrative support, and communication responsibilities to support the overall efficiency of the office.
Key Responsibilities:
Front Desk Operations:
- Greet and assist visitors in a polite and professional manner.
- Manage incoming calls, emails, and messages.
- Maintain a clean and organized reception area.
Customer Service:
- Provide accurate information about EGSH and direct visitors to the correct departments.
- Handle inquiries and minor complaints courteously.
Administrative Support:
- Schedule appointments and meetings as required.
- Manage incoming/outgoing mail and office supplies.
- Support general clerical tasks (filing, data entry, photocopying).
Coordination & Communication:
- Liaise with internal departments and external contacts.
- Assist in preparing materials for meetings or staff onboarding.
Professionalism & Compliance:
- Maintain confidentiality and uphold EGSH standards.
- Ensure reception area follows safety and access protocols.
Requirements
- Previous experience in a receptionist or administrative role.
- Strong communication and interpersonal skills.
- Proficiency in MS Office and standard office equipment.
- Professional appearance and attitude.
- Fluent in English and local languages.
Benefits
- Competitive salary and commission structure.
- Ongoing training and development.
- Modern and well-equipped work environment.
Skills
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