Receptionist
AI Summary
Manages the front desk as the first point of contact for members and guests, handling arrivals, phone and email inquiries, reservations, and day-to-day administrative support with discretion.
About this role
About The June
The June is a next-generation hospitality company, community, and private members club, creating an elevated and modern experience of belonging in previously overlooked US markets. Our mission is to create unexpected and exceptional experiences in unique spaces.
The June's flagship club in Jacksonville, Florida, one of the fastest growing economies in the US, represents the first step in our mission to build membership clubs for cities of the future.
The June is backed by a global team of seasoned hospitality professionals, designers, and operators, and is dedicated to enriching members' lives through a focus on community, hospitality, design, and memorable experiences
About the Role
The June is seeking a warm, organized Receptionist to serve as the first point of contact for members and guests. This role sets the tone for every visit, managing arrivals, phone and email inquiries, and day-to-day front-of-house administrative support with polish and discretion.
The ideal candidate is a naturally welcoming, detail-oriented professional who thrives on making people feel immediately at ease.
Key Responsibilities
Front Desk & Member Experience
• Greet members and guests warmly upon arrival, confirming reservations and directing them appropriately.
• Answer and route phone calls and emails promptly and professionally.
• Maintain accurate reservation and waitlist records across dining, events, and club amenities.
• Handle member requests and questions with discretion, escalating as needed.
Administrative Support
• Support day-to-day front-of-house administrative tasks, including mail, deliveries, and general correspondence.
• Maintain a clean, organized, welcoming reception area at all times.
• Assist with membership file updates and basic data entry as assigned.
• Coordinate with FOH leadership and departments to relay member needs or issues.
Requirements
Who You Are
• Warm, poised, and genuinely welcoming.
• Highly organized, with strong attention to detail.
• Calm and professional, even when handling multiple requests at once.
• Discreet, trustworthy, and comfortable in a private club setting.
Qualifications
• 1+ years of experience in a receptionist, front desk, or guest services role, ideally in hospitality or a private club.
• Strong verbal and written communication skills.
• Comfortable with reservation systems, phones, and standard office software.
• Flexibility to work varied shifts, including evenings and weekends as needed.
Preferred Experience
• Experience within a private membership club or luxury hospitality brand.
• Familiarity with reservation and membership management platforms.
Key Competencies
• Warmth and hospitality mindset
• Organization and attention to detail
• Clear communication
• Discretion and professionalism
• Composure under pressure
What Success Looks Like
• Every member and guest feels welcomed from the moment they arrive.
• Reservations, calls, and inquiries are handled accurately and promptly.
• A calm, organized, well-run front desk at all times.
Skills
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