Receptionist
Green Bay, WIRemote
AI Summary
The Receptionist will greet, assist and provide direction and information to customers, visitors and other guests of the organization. This is a part-time position, onsite, Thursdays and Fridays, 8a - 5p, with some flexibility on end time.
About this role
The Receptionist will greet, assist and provide direction and information to customers, visitors and other guests of the organization. This is a part-time position, onsite, Thursdays and Fridays, 8a - 5p, with some flexibility on end time.
Essential Duties and Responsibilities
- Greets customers, visitors and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location
- Answers incoming phone calls and efficiently directs callers to the appropriate person
- Delivers exceptional customer services with a goal of exceeding customer expectations with every interaction
- Promotes a customer-focused environment by providing friendly, courteous and helpful service to internal and external customers
- Supports a team-oriented environment by interacting in a professional, collaborative and respectful manner with all team members, customers and vendors
- Communicates effectively and respectfully with all team members, visitors and customers
- Meet performance standards of the department (goals & objectives)
Competencies and Skills
- Effective listener with friendly, welcoming interpersonal skills
- Excellent verbal and written communication skills
- Highly organized with the ability to prioritize and multi-task
- Attention to detail and ability to complete tasks with high degree of accuracy