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Receptionist/Customer Experience Team

Santa ClaraOn-sitePart-time

AI Summary

Part-time receptionist at a gymnastics facility, handling front desk duties, customer service, class scheduling, and office organization.

About this role

Airborne Gymnastics is seeking an enthusiastic, mature, dependable, organized, and efficient part-time receptionist to join our team. We would love to hear from you if you are passionate about delivering exceptional customer experiences and thrive in a dynamic environment.

Responsibilities:

  • Provide Exceptional Customer Service: Greet clients warmly, manage phone and email communications efficiently, and accurately schedule student classes. Build lasting relationships by providing personalized attention and promoting Airborne's programs with enthusiasm.
  • Maintain a Positive and Collaborative Environment: Demonstrate a positive, respectful, and helpful attitude. Work proactively with the team to achieve common goals and communicate company policies with empathy.
  • Ensure Operational Efficiency: Uphold visual and operational standards, assist with restocking supplies, and maintain a tidy office and designated gym areas.
  • Utilize Technical Skills: Demonstrate proficiency in Microsoft Suite and Google Workspace.

Qualifications:

  • High school diploma or equivalent.
  • 1-2 years of experience in a customer service or reception role is a plus!
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proactive and self-motivated with a positive attitude.
  • Ability to maintain a professional appearance and demeanor.
  • All employees must complete a background check.
  • Must love children!
  • Must have weekday availability between 3:00 pm - 9:15 pm & Saturday or Sunday availability.

This is not a seasonal position.

Skills

Background CheckCustomer ServiceEmailGoogle WorkspaceMicrosoft OfficeMultitaskingOrganizationPhoneReceptionScheduling

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