Records Technician

We are looking for someone eager to learn and grow within our practice. The ideal candidate will have the opportunity to receive additional training and advance into roles with greater clinical and patient-care responsibilities based on performance and development.

The Records Technician serves as the primary supporting person to our treatment coordinator. This role will assist with various activities in working with the treatment coordinator and patients alike and will strive to be a positive, friendly, and professional addition to the team.

Establish a trusting rapport with patients, ensuring the highest level of patient customer service is given to all patients

Taking X-Rays, pictures, fabricating retainers

Coordinate with Treatment Coordinator and doctor to maintain patients’ charts and transcribe the doctor notes accurately

Keep patient rooms stocked and organized as well as clean, sterilize, and prepare the equipment

Be receptive to coaching and training from doctors and orthodontic assistants to better develop skillset

Other duties as required

Knowledge of Orthodontics and equipment used preferred but not required

Action-oriented and taking initiative, being adaptive and flexible in a changing environment

Understand and can effectively communicate techniques utilized in the Orthodontic field

Have excellent written and oral communication skills

Compassion and high level of service for our patients, parents, and staff

Integrity, always doing the right thing

Ability to handle confidential information and protect patient confidentiality

Dependable, reliable to be at work when scheduled

Attention to detail

Able to stay organized and follow instruction

Professional manner and appearance at all times

Computer skills: Microsoft office and Web Browser

High School Diploma, GED or equivalent