Posted 22 days ago
Recruitment Specialist
AI Summary
Manages recruitment operations and stakeholder relationships to source candidates and support the Talent Acquisition Team.
About this role
Role Overview: As a Recruitment Specialist, you will be instrumental in building relationships with stakeholders, managing recruitment operations, and supporting our Talent Acquisition Team. Your role will involve proactive candidate sourcing, administrative support, and ensuring alignment with our corporate values and culture.
Key Responsibilities:
- Stakeholder Engagement: Build and sustain relationships with stakeholders by understanding their hiring needs and proactively recruiting candidates who meet the required skills for each position.
- Administrative Support: Assist the Talent Acquisition Team with maintaining recruitment files, accounts, trackers, templates, and guides to ensure efficient operations.
- Operational Representation: Represent the Talent & Culture Group by partnering with Operations Programs, Client Services, and Business Development to support organizational growth and expansion.
- Culture Promotion: Uphold and promote our corporate ELITE Values, contribute to maintaining an Awesome Culture, and foster a "Best in Class" mindset across all levels of the company.
Qualifications:
- Education: Graduate of BA/BS Human Resources Management, BA/BS Psychology, or any related course.
- Experience: Preferably 3 to 6 months of recruitment internship or experience in a BPO Industry/Recruitment Firm, but not required.
- Training: It's a plus if you have relevant training or knowledge of using an Applicant Tracking System (ATS), but not required.
- Skills: Proactive, detail-oriented, goal-driven with a can-do attitude.
- Interpersonal: Competent in building and managing relationships at all organizational levels.
- Technical Skills: Proficient in MS Office programs and administration workstreams.
- Adaptability: Ability to multitask and thrive in a fast-paced environment.
Why Join Us?
- Be a part of a company that values innovation, collaboration, and growth.
- Experience a supportive and dynamic work culture.
- Enjoy a competitive salary and comprehensive benefits package.
Ready to make a difference and shape our recruitment efforts? Apply now!
Company Description:
Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more. Our mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. We have strategically located ourselves in 10 countries with 20+ locations and 10,000+ employees. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide.
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.