Posted 16 days ago
Regional Manager
AI Summary
Oversees Brakes Plus store operations in the Des Moines region, managing store managers, sales, profit goals, staffing, scheduling, payroll, and customer complaint resolution.
About this role
Regional Manager
Brakes Plus was founded in 1990 with a single store in South Denver. Today Brakes Plus has nearly 200 stores across Colorado, Wyoming, Arizona, Texas, Oklahoma, Nebraska, and Iowa. As one of the fastest growing auto service companies, we are continuously opening new stores in each of these regions while maintaining the family values and standards that the company was founded on. Brakes Plus has two important assets, our employees and our customers. Our mission is to supply the customer with quality parts and world class service at a great price. Our philosophy has always been for EVERY CUSTOMER to have a positive experience at Brakes Plus.
This market will be in the Greater Des Moines area with 5 stores and growing.
The Regional Manager, reporting to the Regional Director, supports operations in the Des Moines, Iowa market. This will involve creating a highly motivated team environment and working closely with your Store Managers to improve their performance, so they are able to efficiently develop team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience. Your region can include multiple cities and/or states. Other duties will include recruiting and retaining talent in your market and implementing sales strategies and supporting the overall success of their stores.
Primary Responsibilities include (but are not limited to):
- Primary responsibility will be to oversee Brakes Plus locations in assigned region.
- Meeting or exceeding sales and profit goals
- Staffing your region with the strong employees
- Retaining your team, and ensure people are in the right positions
- Responsible for employee reviews and personnel issues
- Resolving customer complaints
- Review, approve, and control payroll through scheduling, payroll reports, and percentages
- Creates a highly motivated team environment/climate
- Coaching and training using S&P’s
- Evaluating performance and productivity of all personnel
- Ensuring store safety, including the use of and maintenance of safety equipment
Qualifications
We are looking for:
- Ability to keep their employees motivated, resolve issues, and make decisions.
- Ability to multitask and work efficiently under pressure and solve problems. Must create schedules and analyze reports.
- Must be able to keep and maintain a budget for the region and individual stores.
- Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency.
- Excellent verbal and written communication.
- Ability to develop professional relationships with store managers.
- Proven track record of exceeding business objectives.
- Ability to work efficiently both individually and as part of a team.
Additional Information
Benefits:
Brakes Plus provides a large selection of benefits that help protect the health, wealth, and well-being of you and your family. This comprehensive benefits program helps you create the best benefits program to fit your needs and lifestyle. NO SUNDAYS, COMPETITIVE PAY and ADVANCEMENT OPPORTUNITIES.
All information will be kept confidential according to EEO guidelines.
Skills
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