Posted 1 month ago
Regional Office Manager - Auto Body
AI Summary
Leads and coaches a team of estimators while overseeing daily front office operations at a collision repair center, ensuring efficient workflows and a smooth customer repair experience.
About this role
What You'll Do
This leadership role combines team development, operational oversight, and customer service to ensure a smooth repair experience from start to finish.
Responsibilities include:
- Lead, coach, and support a team of estimators while helping new team members succeed.
- Oversee daily front office operations and maintain efficient workflows.
- Partner closely with production leadership to ensure seamless communication between departments.
- Review vehicle damage, prepare repair plans, and utilize estimating software.
- Document vehicle condition through photos and administrative documentation.
- Prepare total loss estimates when applicable.
- Help maintain high standards for customer communication, accuracy, and operational efficiency.
- Balance multiple priorities in a fast-paced environment while keeping the customer experience at the forefront.
What We're Looking For
- At least two years of experience in collision repair, automotive, or dealership operations.
- Experience using collision estimating software.
- An understanding of insurance claims and repair processes.
- Strong leadership, organizational, and communication skills.
- The ability to prioritize multiple tasks while maintaining attention to detail.
- A positive, solutions-focused attitude and commitment to continuous improvement.
- A valid driver's license.
- Ability to maintain a Monday thru Friday 7:30AM to 5:30PM schedule
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Your inquiry and all conversations will remain confidential throughout the hiring process, regardless of the outcome.
B Street Collision has been family owned and operated since 1978, and we’ve worked hard to keep that family feel while offering the benefits and resources of a larger company. With 16 locations and counting, we’re committed to growth, training, and promoting from within.
Why this opportunity stands out:
- Lead, coach, and develop a talented front office and estimating team.
- Work within proven operational systems that support consistency, accountability, and success.
- Be empowered to make an impact while helping shape the future of your team.
- Grow your career in an organization that values leadership, continuous improvement, and internal advancement.
If you're looking for your next leadership opportunity with a company that invests in its people and provides the tools and support to succeed, we'd love to connect with you..
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