Posted 127 months ago
Registered Pharmacy Technician
AI Summary
Registered Pharmacy Technician handling escalated customer calls, de-escalating sensitive situations, and providing strong customer service in a healthcare staffing environment.
About this role
Registered Pharmacy Technician
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
- Retain patients on service, and they enjoy the reward of exceeding patient expectations, turning unsatisfied customers into happy patients.
- Receive calls for members that want to leave the pharmacy
- Many of these members are upset or angry with the service, so this person is going to have to handle sensitive situations with ease
- Receive high escalated calls and must have very strong customer service and problem solving skills
Qualifications
- Certified Pharmacy Technician in the State of Texas (no disciplines)
- 3+ year(s) of experience
- Excellent de-escalation skills
- Strong customer service skills
- Solid & clear communication
Additional Information
Hours: Monday-Friday 10am-7pm
Pay rate: $20.08/hr
Interested in being considered?
If you are interested in applying to this position, please contact Jessica MacDonell at 407-478-0332x140 and click the Green I’m Interested Button to email your resume.